Summary
Overview
Work History
Education
Skills
Timeline
Server

Sydney Clark

Swampscott,MA

Summary

Proven to excel in high-pressure environments, adeptly managed front desk operations at Corinthian Yacht Club, enhancing guest relations and retention. Skilled in time management and problem-solving, I significantly contributed to team productivity and customer satisfaction. Expert in credit card handling and proficient in scheduling, my approach consistently ensures seamless service delivery and operational efficiency.

Overview

2025
2025
years of professional experience

Work History

Front Desk Associate

Corinthian Yacht Club
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized front desk area to maintain a professional and welcoming appearance for guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Performed basic daily bookkeeping tasks.
  • Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
  • Collected room deposits, fees, and payments.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
  • Collaborated with housekeeping staff to ensure seamless room transitions and availability.
  • Answered customer telephone calls promptly and appropriately handled needs.

Server

Legends Golf Club
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Corinthian Yacht Club
05.2020 - 10.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Coastal Carolina University
Conway, SC

Skills

  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Guest Relations
  • Scheduling
  • Credit card handling

Timeline

Server

Corinthian Yacht Club
05.2020 - 10.2024

Front Desk Associate

Corinthian Yacht Club

Server

Legends Golf Club

Coastal Carolina University

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Sydney Clark