Sydney Clark
Dallas,TX
Summary
Registered Medical Assistant with four years of experience in specialty and primary care clinics. Skilled in managing patient flow, rooming 20 to 80 patients daily, and performing clinical procedures. Expertise in medication management, triage, and electronic medical records. Committed to enhancing patient care and supporting healthcare providers for optimal patient experiences.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Registered Medical Assistant
Texas Joint Institute
McKinney, Texas
07.2024 - Current
- Conduct patient intake by documenting chief complaints, medical history, and medications, while preparing exam rooms for physicians.
- Assist providers with minor in-office procedures, such as knee aspirations, wound care, injections, and ensuring adherence to safety and sterile protocols.
- Maintain and update patient records in our EHR system, ensuring accuracy and compliance with HIPAA standards.
- Provide patient education on treatment plans, removed sutures or staples, post-operative procedures of care, and reinforcing understanding and compliance.
- Support administrative operations by handling prior authorizations for gel injections, medications, and communication with pharmacies.
- Provide triage coverage as needed by managing all incoming calls, addressing medication refill requests, postoperative concerns, and coordinating providers for follow-up.
- Followed up with patients once I received the response from the providers regarding how to move forward with their medication requests and postoperative care.
- Process and manage dental clearances, physical therapy orders, and imaging orders to ensure timely patient care, and continuity of treatment.
- Ordered and pending medications waiting for physician approval.
- Ordered and prepped the patient for X-rays when needed.
- Prepped patients for an IA injection (intra-articular hip injection).
- Support providers as a 'deroomer' by assisting with patient checkout, generating imaging, prepping and ordering medications, physical therapy orders, and escorting patients from the exam room when directed by a physician or physicians' assistants.
- Apply orthopedic casts, such as thumb spica, short arm, and short leg casts, under physician direction, ensuring proper fit and stabilization.
- Removed orthopedic casts, including thumb spica, long arm, short arm, long leg, and short leg, ensuring patient comfort, and preparing for follow-up treatment.
Registered Medical Assistant
Baylor Scott & White Park Lane OB/GYN Associates
Dallas, Texas
04.2024 - 07.2024
- Handled daily in-basket tasks such as patient messaging, call routing, and medication refills with physician approval.
- Faxed medical records to support ongoing patient care when necessary.
- Promptly communicated patient concerns and refill requests to physicians for immediate action.
- Responded swiftly to urgent phone calls from patients and call center staff.
- Generated telephone encounters for patient requests, ensuring completion where feasible.
- Instructed patients on medications, procedures, and physician directives effectively.
- Facilitated referrals to specialists based on physician assessments and patient requirements.
- Coordinated scheduling of appointments, lab work, and ultrasound procedures efficiently.
Registered Medical Assistant
Saint Alphonsus Boise OB/GYN
Boise, Idaho
03.2023 - 03.2024
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
- Utilized excellent communication skills to effectively collaborate with other health care providers.
- Assisted with minor in-clinic procedures under the supervision of a physician.
- Supported physicians in examination procedures and diagnostic tests.
- Obtained medical information, and measured vital signs, weight, height, and chief complaints.
- Show patients to examination rooms, and prepare physicians.
- Scheduled appointments when needed.
- Collected blood, tissue, and other laboratory specimens, and prepared them for testing, or prepared them to be sent outside the lab center.
- Prepared treatment rooms for patient examinations, and kept the rooms neat and clean.
- Performed general office duties, such as answering phones and routing them to either the provider, scheduling, or nursing staff.
- Assisted physicians with performing Pap smears, breast exams, and pelvic exams.
- Monitor patients through their pregnancy and after their pregnancy.
- Performed routine tests, such as a urine dip and a pregnancy test.
- Supported functions for diagnostic and technical treatment procedures, including setting up, Colposcopy, EMBX, IUD insertions and removals, vulvar biopsy, and LEEP procedures.
Certified Medical Assistant
Idaho Diabetes & Endocrine Associates
Boise, Idaho
06.2022 - 02.2023
- Instructed patients in operation of glucose monitors and insulin administration.
- Compiled comprehensive patient histories through detailed interviews on medical and family backgrounds.
- Scheduled appointments for new and returning patients to optimize clinic workflow.
- Collected co-pays and processed insurance updates to ensure accurate billing.
- Performed EKG testing under provider supervision to assist in patient diagnostics.
- Authorized drug refills and communicated prescription details to pharmacies.
- Prepared and maintained clean treatment rooms to ensure a welcoming environment.
- Greeted patients upon arrival, enhancing overall clinic experience.
Student Cleaner
Idaho State University Housing
Pocatello, Idaho
08.2020 - 04.2021
- Executed general housekeeping duties, including sweeping, mopping, dusting, and vacuuming.
- Collaborated with staff to coordinate tasks and maintain cleaning schedules.
- Utilized cleaning equipment and supplies with efficiency.
- Applied meticulous attention to detail during inspections of cleaned areas.
Floor Staff Member
Regal Edwards Nampa Spectrum
Nampa, Idaho
07.2018 - 08.2018
- Executed cashier duties with accuracy while processing financial transactions efficiently.
- Operated POS system to manage payments and track inventory effectively.
- Managed opening and closing responsibilities, including register setup and cash reconciliation.
- Ensured compliance with safety guidelines for secure equipment operation.
- Greeted customers warmly upon entry to enhance guest experience.
- Communicated effectively with customers and co-workers to foster a collaborative environment.
Education
Certificate - Medical Assisting
The Milan Institute of Boise
Boise, ID05-2022
High School Diploma -
Vallivue High School
Caldwell, ID06-2020
Skills
- Patient documentation and triage
- Vital signs assessment
- Medication management and administration
- Injections and EKGs
- Electronic medical records (Epic, eClinicalWorks, Athena)
- HIPAA compliance
- BLS/CPR certification
- Certified medical assistant
- Appointment scheduling
- Team collaboration
- Effective communication
- Wound care assistance
- Laboratory specimen collection
Certification
Registered Medical Assistant
Timeline
Registered Medical Assistant
Texas Joint Institute
07.2024 - Current
Registered Medical Assistant
Baylor Scott & White Park Lane OB/GYN Associates
04.2024 - 07.2024
Registered Medical Assistant
Saint Alphonsus Boise OB/GYN
03.2023 - 03.2024
Certified Medical Assistant
Idaho Diabetes & Endocrine Associates
06.2022 - 02.2023
Student Cleaner
Idaho State University Housing
08.2020 - 04.2021
Floor Staff Member
Regal Edwards Nampa Spectrum
07.2018 - 08.2018
Certificate - Medical Assisting
The Milan Institute of Boise
High School Diploma -
Vallivue High School