Sydney Cleveland
Weatherford,TX
Summary
Dedicated correctional officer with expertise in de-escalation techniques and emergency response. Committed to maintaining safety and security through effective policy enforcement and teamwork.
Overview
10
10
years of professional experience
Work History
Correctional Officer
Parker County Jail
Weatherford, TX
07.2024 - Current
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted thorough inspections of cells and common areas for contraband.
- Managed inmate bookings, releases, and classification processes efficiently.
- Responded promptly to emergencies, utilizing de-escalation techniques effectively.
- Documented incidents and maintained accurate reports in compliance with protocols.
Pool Technician
Backyard Oasis
Lufkin, TX
01.2023 - 06.2024
- Conducted routine maintenance on residential pools, ensuring optimal water quality and safety standards.
- Diagnosed equipment issues, providing timely repairs to minimize downtime and enhance customer satisfaction.
- Implemented efficient chemical balancing procedures, improving overall pool health and client retention rates.
Account Manager
Clayton Valet
Lawrence, KS
04.2021 - 11.2022
- Managed client accounts, ensuring high satisfaction and retention through proactive communication.
- Developed tailored solutions to meet client needs, enhancing service delivery and operational efficiency.
- Coordinated project timelines and deliverables, aligning team efforts with client expectations for seamless execution.
- Conducted regular performance reviews with clients, addressing concerns and identifying opportunities for improvement.
Lifeguard
Splash Kingdom Family Waterpark
Hudson Oaks, TX
05.2016 - 09.2021
- Monitored water safety and ensured compliance with park regulations.
- Responded swiftly to emergencies, performing rescues and administering first aid.
- Conducted routine safety checks on pool facilities and equipment.
- Trained new lifeguards on emergency procedures and safety protocols.
Education
High School Diploma -
Weatherford High School
WeatherfordSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
- Restraint techniques
- Self-defense tactics
- Weapons training
- Booking procedures
- Suicide prevention
Timeline
Correctional Officer
Parker County Jail
07.2024 - Current
Pool Technician
Backyard Oasis
01.2023 - 06.2024
Account Manager
Clayton Valet
04.2021 - 11.2022
Lifeguard
Splash Kingdom Family Waterpark
05.2016 - 09.2021
High School Diploma -
Weatherford High School