Sydney Collins
Loveland
Summary
Dynamic Aquatics Supervisor at Great Wolf Lodge with expertise in safety management and emergency response. Proven track record in staff training and performance evaluation, enhancing guest satisfaction through effective communication. Certified lifeguard instructor skilled in strategic equipment planning, fostering a safe and engaging environment for all participants. Dedicated tumbling instructor with expertise in mentoring, guiding and developing athletes. Driven and high-achieving with successful career history in gymnastics. Passionate about coaching proper form and technique to maximize performance and prevent injury.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Aquatics Supervisor
Great Wolf Lodge
06.2023 - Current
- Implemented and maintained safety standards and deployed first aid, CPR, and other emergency management services.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings, and conferences to share ideas and plan aquatic programs.
- Enhanced customer service based on feedback from guests.
- Empowered workers to independently handle common issues and maintain strict safety standards.
- Monitored workers for performance, professionalism and service quality.
- Developed and maintained courteous and effective working relationships.
- Developed strong communication and organizational skills through working on group projects.
- Training new lifeguards as a certified lifeguard instructor and maintaining the strict safety standards set by the facility.
- Worked as the facility's first responder for the whole lodge, handling many different kinds of medical emergencies.
- Completing monthly audits to ensure the safety and guest service standards of the facility are upheld.
Gymnastics/Tumbling Instructor
Countryside YMCA
11.2022 - 05.2023
- Utilized standard gymnastics curriculum to teach proper form and safe conduction of high-risk moves.
- Prepared gym with necessary equipment to support gymnastic activities.
- Worked with parents to address issues with participant behavior in program.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Developed and implemented new drills and activities to increase student engagement and growth.
- Taught students how to perform back handsprings, back tucks and other tumbling skills dependent on each students level.
- Assessed skill of different gymnasts and tailored lessons to follow deficiencies.
Pool Manager
Swimsafe Pool Management
06.2020 - 05.2022
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Maintained filtration system and other aquatic systems within facility to support proper operations.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Created and maintained detailed reports of daily, weekly and monthly operations.
Lifeguard
The Beach Waterpark
05.2019 - 09.2019
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Provided friendly customer service to guests and addressed concerns.
Education
Associate of Applied Science - Radiologic Technologist
Sinclair Community College
Dayton, OH05-2028
High School Diploma -
Little Miami High School
Morrow, OH05-2021
Skills
- Certified lifeguard instructor
- Safety management
- Emergency response
- Staff training
- Safety compliance oversight
- First aid and CPR certification
- Athlete spotting
- Effective classroom management
- Skill evaluations
- Strategic equipment planning
Certification
- CPR, AED and supplemental oxygen certification
- Certified Lifeguard/CPR instructor
Timeline
Aquatics Supervisor
Great Wolf Lodge
06.2023 - Current
Gymnastics/Tumbling Instructor
Countryside YMCA
11.2022 - 05.2023
Pool Manager
Swimsafe Pool Management
06.2020 - 05.2022
Lifeguard
The Beach Waterpark
05.2019 - 09.2019
Associate of Applied Science - Radiologic Technologist
Sinclair Community College
High School Diploma -
Little Miami High School
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