Sydney Condon
Indianapolis,IN
Summary
Dedicated Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit client needs.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Case Manager
Midwest Psychology - Heritage Trail Correctional Facility
12.2024 - Current
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Monitored clients' progress and tracked client services to provide crisis interventions.
Youth Program Leader
Oak Hill Private School
09.2022 - 06.2024
- Followed code of conduct and employee handbook, supporting colleagues, sharing duties, and actively participating in meetings.
- Assisted in planning, organizing and implementing program activities in accordance with selected curricula to support program goals and incorporate needs and interests of members.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
- Procured new supplies and equipment in line with budget goals.
Youth Development Coordinator
The Salvation Army Eagle Creek Community Center
03.2019 - 09.2022
- Planned and implemented wide-ranging programs, encapsulated learnings and fielded inspirational guest speakers.
- Practiced group counseling methods for youths to learn how to express, manage and resolve issues constructively.
- Experienced with popular office software used for data collection and developing reports.
- Assisted schools with at-risk youth behavior, education and extracurricular activities to reinforce youth development programs.
- Coordinated with communities, school systems, parents and law enforcement in supervising youth development programs.
- Understood and navigated processes for obtaining state and federal grants aiding in financial support of youth development programs.
- Provided leadership, guidance and support to staff members.
- Managed volunteer programs focused on providing community services to underserved populations.
- Monitored program performance and outcomes for successful delivery of services.
- Partnered with local organizations to expand access to social and community services.
Youth Development Worker
Cary Home for Children - Residential Treatment Facility
08.2017 - 03.2019
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Contributed to development of individualized plans to support youth goal achievement.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Helped clients navigate social services system and access needed resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Educated young people about strategies for driving discussions and promoting social changes.
- Kept case files updated, accurate and aligned with requirements.
Education
B.S Degree - Psychology
Purdue Global
West Lafayette, IN 08.2015 - 12.2018
High School -
Danville Community High School
08.2011 - 05.2015
Skills
- 9 years experience working with youth (infant – 21)
- CPR and First Aid Certification
- Mental Health First Aid Training
- Safe From Harm Trainer
- Program planning
- Working as a direct supervisor
- Residential youth treatment (ages 9 -17)
- Working with vulnerable individuals
- State reporting / Microsoft and Excel
- Youth behavior modification (MAB certified)
- Client needs assessment
- Case documentation
Personal
- Well organized and professional
- Responsible, dependable, personable, fair, and consistent
- Work stamina
Timeline
Case Manager
Midwest Psychology - Heritage Trail Correctional Facility
12.2024 - Current
Youth Program Leader
Oak Hill Private School
09.2022 - 06.2024
Youth Development Coordinator
The Salvation Army Eagle Creek Community Center
03.2019 - 09.2022
Youth Development Worker
Cary Home for Children - Residential Treatment Facility
08.2017 - 03.2019
B.S Degree - Psychology
Purdue Global
08.2015 - 12.2018
High School -
Danville Community High School
08.2011 - 05.2015
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