Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Sydney Cook

Willis,TX

Summary

Dynamic and results-oriented professional with a proven track record at Tall Pines Storage, adept in communication and organization. Excelled in roles requiring exceptional planning and problem resolution skills. Demonstrated ability to learn quickly, manage time efficiently, and enhance customer satisfaction through meticulous attention to detail and superior service standards. Hard worker with fast learning capabilities and works well with others

Overview

7
7
years of professional experience

Work History

Homemaker

Myself
Willis, TX
09.2021 - 12.2024
  • Stay at home mom for the last three years.
  • Daily chores, cleaning, taking care of children's needs, and keeping things organized.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Managed household errands and other essential duties.

Storage Manager

Tall Pines Storage
Conroe, TX
10.2019 - 12.2021
  • Trained staff members on proper use of the storage systems as well as applicable laws and regulations concerning data privacy.
  • Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
  • Performed regular maintenance tasks such as patching, firmware upgrades, and troubleshooting.
  • Managed payments, customers, accounts, and other office responsibilities.

Store Associate

The UPS Store Inc.
Conroe, TX
08.2017 - 10.2019
  • Assisted customers with product selection based on their needs and preferences.
  • Solicited sales from customers by identifying product needs and locating merchandise.
  • Unloaded and moved merchandise to maintain aisles and set up product displays.
  • Followed loss prevention guidelines to deter theft.
  • Computed purchases and received and processed cash or credit payment.
  • Provided cash register operations and handled customer payments.
  • Managed inventory levels, ensuring optimal stock availability.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Placed special orders or called other stores to find desired items.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Answered store and merchandise questions and led customers to wanted items.
  • Answered telephone to give callers store information and look up order details.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ensured the cleanliness and tidiness of the store.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.

Education

High School Diploma -

Klein Collins High School
Spring Tx
06-2013

Skills

  • Planning
  • Communication
  • Decision-making
  • Problem resolution
  • Conflict resolution
  • Attention to detail
  • Basic math
  • Calm under pressure
  • Organization and time management
  • Time management
  • Good Telephone Etiquette
  • Customer service
  • Fast learner
  • Fast reading comprehension

Affiliations

  • Exhibits excellent physical fitness; lifting and physical activities are well within capability
  • I get along well with others.

Timeline

Homemaker

Myself
09.2021 - 12.2024

Storage Manager

Tall Pines Storage
10.2019 - 12.2021

Store Associate

The UPS Store Inc.
08.2017 - 10.2019

High School Diploma -

Klein Collins High School
Sydney Cook