Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sydney Cox

La Grande,Oregon

Summary

A dynamic leader with a proven track record at Jamie and Joe Cox, enhancing team performance and customer satisfaction through effective coaching and critical thinking. Skilled in fostering relationships and clear communication, I significantly improved service quality and financial management, contributing to a notable increase in customer retention.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

8
8
years of professional experience

Work History

Waitress Supervisor

Jamie and Joe Cox
02.2022 - Current
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Barista

Tsiatsos
07.2021 - 02.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Job Site Painting

Rick Danforth
03.2017 - 03.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Grande Ronde Chiropractic Clinic

Casey A. McKeown
08.2019 - 07.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

Certificate - Diagnostic Medical Sonography

Boise State University
Boise, ID
08-2026

High School Diploma -

La Grande High School
La Grande, OR
07-2022

Skills

  • Creativity enhancement
  • Task delegation
  • Motivational skills
  • Self-awareness
  • Coaching techniques
  • Assertiveness training
  • Critical thinking
  • Decision-making
  • Clear communication
  • Relationship building
  • Verbal and written communication
  • Leadership development

Accomplishments

  • Purchased my first house on my own at 19
  • Started a business at 19
  • Supervised team of staff members.
  • Working towards a degree in Advanced Medical Imaging.

Timeline

Waitress Supervisor

Jamie and Joe Cox
02.2022 - Current

Barista

Tsiatsos
07.2021 - 02.2022

Grande Ronde Chiropractic Clinic

Casey A. McKeown
08.2019 - 07.2020

Job Site Painting

Rick Danforth
03.2017 - 03.2021

Certificate - Diagnostic Medical Sonography

Boise State University

High School Diploma -

La Grande High School

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Sydney Cox