Summary
Overview
Work History
Education
Skills
Timeline
Activities and Honor
Generic

Sydney Craig

Pickerington

Summary

Dedicated professional with a solid background in managing front desk operations and ensuring seamless daily workflows. Expertise in navigating high-volume environments while effectively addressing guest inquiries and concerns, resulting in enhanced guest satisfaction. Strong communication and organizational skills contribute to team success and elevate overall guest experiences. Recognized as a reliable resource, consistently providing valuable information and support to foster a collaborative work atmosphere.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Ortho Neuro
02.2023 - Current

Duties Include

  • Greeting patients when they first arrive
  • Maintaining a clean lobby and front desk space
  • Scheduling appointments
  • Verifying insurance, collecting payments
  • Tracking office supply stock and requesting orders as needed
  • Answering phones calls from patients and call center and transferring as needed.
  • Filing paperwork and documenting all communication
  • Logging and filing OSHA checklists weekly, monthly and yearly


Manager

SILOHS Restaurant
09.2019 - 01.2023

Duties include:

  • Training New Staff: In kitchen or front of house
  • Online Marketing: Creating advertisements and sales for multiple social platforms
  • Weekly Schedule Planning: Organize and maintain a schedule to create the best flow for a work day and filling in spaces when needed
  • Staff Meeting Planner: Document new topics and issues to discuss with staff, setting up time to best communicate with everyone
  • Bookkeeping: Collect and save all necessary documentation for employment and review as needed every year

Pizzaroni’s
03.2019 - 08.2019
  • Duties include:
  • Answering phones
  • Taking orders
  • Preparing food

Education

Cosmetology

C-TEC of Licking County
Newark, Ohio
01.2020

High School Diploma -

Watkins Memorial High School
Pataskala, Ohio
01.2020

Skills

  • Clear interpersonal communication
  • Trustworthy in commitments
  • Interpersonal etiquette skills
  • Systematically organized
  • High-quality client service
  • Proven leadership abilities
  • Clerical support expertise
  • Strong attention to detail
  • Strong rapport with patients and staff
  • Awareness of self-presentation in the workplace

Timeline

Front Desk Receptionist

Ortho Neuro
02.2023 - Current

Manager

SILOHS Restaurant
09.2019 - 01.2023

Pizzaroni’s
03.2019 - 08.2019

Cosmetology

C-TEC of Licking County

High School Diploma -

Watkins Memorial High School

Activities and Honor

SkillsUSA Local Vice President 2019-2020

National Honor Society 2019-2020

Studio Designs Receptionist 2018-2020

Inteli Chart Super User 2023-2025