Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Sydney Culton

Rochester,MI

Summary

Dynamic retail sales supervisor with expertise in sales strategy development and relationship building, honed at LOX Hair Extensions. Successfully coordinated promotional events, boosting sales revenue by 20%. Skilled in inventory management and customer satisfaction, driving store performance and achieving sales targets through effective communication and merchandise display.

Adaptable and positive individual with talent for fostering customer relationships and driving sales. Possesses strong knowledge of retail operations and merchandising, with skills in inventory management and team leadership. Committed to achieving high sales performance and enhancing customer satisfaction.

Offering high level of adaptability and genuine eagerness to learn and grow within retail environment. Brings foundational understanding of sales principles and customer service best practices. Ready to use and develop communication and organizational skills in a sales role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Retail Sales Supervisor

LOX Hair Extensions
07.2023 - Current
  • Supervised daily operations to ensure optimal store performance and customer satisfaction.
  • Trained and mentored new staff on sales techniques and product knowledge.
  • Implemented inventory management practices to reduce stock discrepancies.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Resolved customer complaints effectively, enhancing overall shopping experience.
  • Coordinated promotional events that increased foot traffic and boosted sales revenue.
  • Developed and maintained strong relationships with vendors for timely product replenishment.
  • Greeted customers and helped with product questions, selections, and purchases.

Hairstylist

Figo Salon
05.2023 - 09.2025
  • Assisted in providing personalized hairstyling consultations to clients.
  • Learned and applied various hair cutting and styling techniques under supervision.
  • Maintained cleanliness and organization of salon tools and workstations.
  • Supported team in managing inventory of hair care products and supplies.
  • Observed experienced stylists to understand client interaction and service delivery.
  • Adapted quickly to new styles and trends through ongoing education opportunities.
  • Engaged with clients to ensure satisfaction with services provided during appointments.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

Sales Associate

Figo Salon
05.2023 - 09.2025
  • Delivered exceptional customer service, enhancing overall shopping experience and fostering loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and efficient replenishment processes.
  • Implemented visual merchandising strategies to optimize product presentation and increase sales potential.
  • Processed transactions accurately using point-of-sale systems, maintaining a high level of cash handling precision.
  • Collaborated with team members to achieve store performance goals through effective communication and teamwork.
  • Provided product knowledge training to new associates, improving team efficiency and customer support capabilities.
  • Resolved customer inquiries and complaints effectively, promoting positive brand perception and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Associate of Science - Business Communication

Oakland Community College
Bloomfield Hills, MI
11-2021

Cosmetologist - Hair

Elevate Salon Insitute
Royal Oak, MI
12-2022

Skills

  • Order management
  • Relationship building and management
  • Goals and performance
  • Customer relationship building
  • Sales strategy development
  • Sales expertise
  • Merchandise display
  • Sales target achievement
  • Goal setting and achievement
  • Store organization

Accomplishments

  • Supervised team of 20 staff members.
  • Achieved commission bonus by completing high retail sales with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Collaborated with Detroit Lions cheer team in the development of LOX.

Certification

  • Certified in Brilliant weft extension application, LOX hair extensions
  • LOX Extension Training
  • LOX educator

Languages

English
Native or Bilingual

Timeline

Retail Sales Supervisor

LOX Hair Extensions
07.2023 - Current

Hairstylist

Figo Salon
05.2023 - 09.2025

Sales Associate

Figo Salon
05.2023 - 09.2025

Associate of Science - Business Communication

Oakland Community College

Cosmetologist - Hair

Elevate Salon Insitute