Sydney Cusack
Huntington
Summary
Motivated and passionate student at the University of South Carolina studying Environmental Studies with a minor in Political Science. Experienced and skilled in team leadership, problem-solving, cash management, and customer service. Interested in addressing global environmental challenges through creative, multidisciplinary thinking and collaborative sustainable policy solutions.
Overview
4
4
years of professional experience
Work History
Supervisor
Knowledge Perk
10.2024 - Current
- Supervise daily café operations, ensuring exceptional customer service and product quality.
- Operate espresso machines and brewing equipment with expertise to deliver high-quality coffee beverages.
- Train, mentor, and support team members to maintain efficiency and uphold company standards.
- Manage inventory and supply orders to optimize workflow and minimize waste.
- Exhibit strong money-handling skills, including accurately counting cash registers at the end of each shift, ensuring all transactions are balanced, and making bank deposits.
- Handle customer inquiries and resolve issues to enhance guest satisfaction.
- Ensure adherence to health and safety regulations, maintaining a clean and organized work environment.
- Collaborate with management to implement promotions, sales strategies, and staff development initiatives.
Server
The Gourmet Whaler
05.2021 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Created hand-crafted beverages, ensuring to note customers' needs and requests.
- Consistently delivered friendly customer service, representing both myself and our local family-owned business well.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Bachelor of Arts - Environmental Studies, Political Science Minor
University of South Carolina
Columbia, SC05-2026
Skills
- Creative thinking
- Team leadership
- Problem-solving
- Customer service
- Interpersonal communication
- Time management
- Cash management
Timeline
Supervisor
Knowledge Perk
10.2024 - Current
Server
The Gourmet Whaler
05.2021 - 08.2024
Bachelor of Arts - Environmental Studies, Political Science Minor
University of South Carolina
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