Personable, driven for customer satisfaction through quality service. Attentive problem solver with excellent conflict resolution skills. Understanding of products and beauty/skin care/fragrance companies. Understands visual merchandising.
Overview
7
7
years of professional experience
Work History
Babysitting
Tonia Gray
Sanford, FL
08.2024 - Current
Developed strong bonds with the family, resulting in long-term relationships and repeat babysitting opportunities.
Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
Inbound Style Team member
Target
Lake Mary, FL
05.2023 - 01.2025
Collaborated with colleagues and co-workers to deliver quality customer experience.
Delivered fast and friendly service to handle questions and service complaints.
Promoted customer loyalty program or store credit card to meet performance targets.
Updated pricing and signage to advertise sales or seasonal products.
Closing Manager
Five Below
Sanford, Florida
11.2022 - 05.2023
Managed customer experiences with a close eye on customer and team member interactions, touchpoints, and methods of engagement.
Maintained detailed records of nightly activities, including sales data and incident reports if applicable.
Trained new employees on closing responsibilities, policies, and procedures.
Lead Receptionist
Veterinary Emergency Clinic of Central Florida
Casselberry, Florida
10.2020 - 10.2022
Directed numerous calls per day to appropriate recipients using multi-line system.
Monitored lobby access, security parameters and visitor documentation.
Coordinated office cleaning and lobby organization for office and meeting areas.
Cleaning Assistant
Alliance Community Living
Deland, Florida
05.2019 - 10.2020
Mixed and diluted cleaning solutions using manufacturer directions.
Dusted under furniture, washed window treatments, and stripped floors to conduct regular deep cleans.
Kept entryways, common areas and public spaces presentable and clean.