Communicate effectively with patients to answer questions about their treatment plans and upcoming surgeries. Coordinate with surgeons, anesthesiologists, nurses, and other medical staff to ensure the seamless running of surgical operations. Document patient progress notes accurately and efficiently. Organize meetings among OR personnel to discuss changes in protocols or safety issues. Assist in creating and implementing new policies and procedures.
Monitored lab supplies and proactively replenished them for convenience and availability. Accurately documented experimental procedures in logbooks or electronic databases. Maintained a clean and organized work area with adequate supplies and reagents. Assisted students in the lab and during skills lectures.
Developed and implemented practice management strategies to improve workflow efficiency. Conducted research to identify best practices in patient care delivery. Provided coaching and mentoring to staff. Recommended solutions based on industry standards and evidence-based guidelines. Established key performance indicators for tracking the progress from consultation to surgical patient conversion.
Helped establish a relationship with all patients before and after the surgical process by identifying their desires, explaining the recommended procedures, and advocating for their needs. Demonstrated leadership by improving work processes and helping to train others. Collaborated with multidisciplinary teams to provide comprehensive patient-centered care. Developed treatment plans based on an individualized assessment of each patient's needs.
Coordinated with patients, staff, and physicians to schedule surgeries. Created and managed surgical schedules for multiple surgeons. Assisted with administrative pre-operative preparation. Assisted doctors in resolving any conflicts related to surgery times or delays due to unforeseen circumstances. Provided patient education and answered questions regarding the surgery process.
Assisted physicians with patient care by performing various medical and administrative duties. Helped establish office protocols. Trained other staff members on HIPAA regulations. Ensured the office was well organized and ran smoothly.
Established and maintained relationships with customers. Performed data entry tasks into various computer systems accurately and promptly. Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Educated patients about medications, procedures, and physician's instructions. Provided assistance to physicians in performing minor surgical procedures. Designed and developed training materials for new employees in the organization. Conducted onboarding sessions to orientate new staff members about company policies and procedures.