Sydney DeGiacomo

Talent Acquisition

• Recruit staff using 10+ platforms
• Led hiring and onboarding for 150+ staff across 15 roles
• Helped organize 30+ hours of training and development initiatives
• Reduced average time-to-hire with consistent communication across channels
• Identified gaps in the interview funnels
• Collected job requirements and posted job requirements to different job boards
• Attended International recruitment fairs
• Re-wrote job ads to to reflect talent trends
• Candidate sourced on LinkedIn, Indeed
• Streamlined communication between other hiring managers
• Maintained relationships with other agencies to increase candidate diversity
• Negotiated salary and sent contract via Docusign

Resort Sales

• Negotiated contracts and rates with corporate clients
• Managed a sales team setting goals and expectations
• Created and managed promotional campaigns
• Developed and maintained relationships with key clients
• Attended industry events and conferences to network and promote the resort, increasing the companies pool of leads

Marketing

• Spearheaded development of comprehensive marketing campaigns, with a focus on social media management and brand growth.
• Implemented data-driven approach that aligned marketing strategies with business objectives and customer needs, delivering measurable results.
• Crafted cohesive brand messaging
• Designed and executed innovative marketing strategies
• Conducted competitor analysis and consumer surveys to identify gaps in companies marketing efforts, leading to successful redesign of strategies.
• Coordinated promotional campaigns that boosted company sales and improved market positioning.
• Built and nurtured relationships with key industry influencers and media outlets to enhance brand visibility and create opportunities for additional marketing content.

• Spearheaded team efforts to attract dynamic individuals receptive to innovative concepts, possessing strong business acumen, unwavering confidence, and a proven history of accomplishments.
• Provided comprehensive education on nutrition principles, empowering individuals to embrace whole-food lifestyles.
• Strategically recruited passionate advocates aligned with our mission to promote wellness on a global scale.
• Excelled in delivering exceptional customer service and implementing effective retention strategies.
• Directed, mentored, and empowered a diverse global team of educators, fostering their growth and success.

• Actively contributed to team meetings, enhancing collaboration and strategy development. Spearheaded the creation of detailed monthly reports, providing insightful analysis and fostering informed decision-making.
• Successfully closed sales, ensuring smooth payment processes. Played a pivotal role in the design and execution of innovative procedures aimed at optimizing operational efficiency and customer satisfaction.
• Engineered a comprehensive overhaul of the sales process, significantly enhancing its efficiency. This initiative not only streamlined operations but also improved client engagement and satisfaction.
• Earned the "Employee of the Week" accolade, acknowledging exceptional dedication, productivity, and contributions to team success.
• Consistently ensured exemplary customer service, setting a benchmark for excellence. This commitment to customer satisfaction reinforced positive brand experiences and fostered loyalty.
• Excelled in advising customers, recommending membership options tailored to their unique needs. This personalized approach significantly improved customer acquisition and retention rates.

• Monitoring the website
• Impeccable time management skills, working from home
• Excellent communication skills
• Proficient in Excel spreadsheet
• Ensured that all client website needs were sufficiently monitored

• Directly supervise campers and counsellors
• Ensure needs are being met by both staff and campers
• Meal supervision
• Support instruction of campers and daily scheduling
• Managing large groups with different interests
• Basic and complex problem solving
• High level of communication with peers as well as leadership
• Supervise and evaluate staff members within my division
• Create a positive environment for campers and staff to build self esteem, self confidence and life skills
• Worked in close communication with other division leaders to build a positive atmosphere for everyone

• Ensure the babies needs were met
• Engage in age appropriate activities (2 months - 7 months)
• Take to sensory classes, music classes…etc
• Be a positive role model
• Clean and sterilise bottles
• Prepare foods as appropriate
• Help maintain a sleep schedule, as per parents request
• Maintain a safe environment at all times, taking particular care when in the community
• Ensuring all safety and sanitary measures are met
• Utilise everyday learning activities and experiences as educational tools
• Provided new experiences to help assist in the development of the child
• Used only positive behaviour guidance
• Maintained logs for family as requested
• Light housekeeping (organising child’s room, laundry, tidying toys…etc)

• Supervised guest swimmers and carefully enforced facility policies to ensure safety
• Conducted daily checks on waterfront areas and equipment to maintain safety
• Conducted swim tests to determine swim proficiency
• Worked efficiently with lifeguard team and our rotations
• Performed rescues in the event of drowning or swimming accidents
• Created a safe and enjoyable recreational environment
• Prepared a wide variety of mixed drinks and beverages to appeal to resort guests
• Opened and closed the bar in a timely manner
• Maintained a clean and organized bar area
• Stocked and tracked inventory
• Operated as sole bartender on weekday shifts and with one other bartender on the busiest shifts
• Welcomed camp groups daily and gave them an orientation
• Lead follow along dances on stage to keep children engaged and entertained
• Lead and organized game shows and prepared questions
• Lead minute to win it challenges on the microphone
• Welcomed new guests pleasantly as well as confirming identification
• Assisted guests with any information they might need
• Worked at the concession stand handling money, in a fast paced environment
• Part of the Entertainment Team, Ropes Team, Waterfront Team, Bartender and General Activity Counselor

• Instructed campers to reach their fitness goals in a safe way
• Wrote written evaluations for every camper, everyday
• Settled disputes between children and taught them how to compromise with each other, and with themselves
• Color war advisor (given to the most energetic, fun, personable, and engaged counselors of the summer)
• Worked closely with camp leadership for continued leadership growth and to foster and maintain an every-growing positive environment.

• Edited and Published a weekly newsletter
• Analyzed and explained reports
• Weekly communication with clients
• Organized and filed documents

• Coordinated children’s events for global conferences
• Coordinated meals, snacks, and desserts for children of all ages and served them.
• Planned awards banquet