Sydney Dowell
Grand Prairie,TX
Summary
Organized and dependable leader successful at managing multiple priorities with a positive mindset. Willingness to take on additional responsibilities to meet departmental goals. Skilled with extensive customer service experience, adapting to new situations
and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Clinical Lab Assistant
Texas Health Resources Presbyterian Hospital
Dallas, TX
01.2023 - Current
- Assisted with training new employees on laboratory procedures and techniques.
- Assisted lab personnel with specimen collection and processing.
- Processed specimens for further analysis by other labs or healthcare providers.
- Followed safety guidelines to ensure proper handling of hazardous materials.
- Use of Epic and Cerner for patient processing.
Phlebotomy Instructor 2
Carter BloodCare
Bedford, TX
12.2019 - 01.2023
- Performed all responsibilities and duties involved in Instructor I.
- Implemented new and innovative training programs.
- Monitored Instructor I development.
- Collaborated with support departments to improve Collection Services.
- Use of Microsoft programs.
Phlebotomy Instructor 1
Carter BloodCare
Bedford, TX
05.2017 - 12.2019
- Instructed students in proper phlebotomy techniques.
- Supervised field training and supporting skills development.
- Provided classroom and clinical instruction for trainees and existing staff while creating a positive learning environment.
- Evaluated student assignments and exams while providing regular and timely feedback.
- Motivated struggling students by encouraging new learning methods and diverse perspectives.
- Planned and implemented training curriculum in alignment with approved guidelines.
Phlebotomy Supervisor
Carter BloodCare
Bedford, TX
01.2015 - 05.2017
- Improved individual performance through positive reinforcement and appropriate correction.
- Ability to prioritize multiple tasks under pressure.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and workflow.
- Maintained compliance with company policies, objectives and communication goals.
Phlebotomist
Carter BloodCare
Bedford, TX
09.2013 - 01.2015
- Upheld data security and HPAA compliance using multiple identification points and document verification.
- Followed blood volume requirements and testing protocols.
- Gathered blood samples for testing and transfusion.
- Provided excellent external and internal customer service.
- Reviewed patient records for accuracy and completeness.
Education
Tarrant County College
Fort Worth, TXSkills
Problem Solving
Patient Confidentiality
Critical Thinking
Teamwork
Laboratory Safety
Organization
Timeline
Clinical Lab Assistant
Texas Health Resources Presbyterian Hospital
01.2023 - Current
Phlebotomy Instructor 2
Carter BloodCare
12.2019 - 01.2023
Phlebotomy Instructor 1
Carter BloodCare
05.2017 - 12.2019
Phlebotomy Supervisor
Carter BloodCare
01.2015 - 05.2017
Phlebotomist
Carter BloodCare
09.2013 - 01.2015
Tarrant County College