Sydney Dull
Tempe,AZ
Summary
Former collegiate softball player with experience in coaching, hospitality, marketing, and multimedia production. A dedicated and outgoing individual who is committed to learning and improvement, collaboration, teamwork, and a voice to help make a difference to ensure success for the company and the industry.
Overview
5
5
years of professional experience
Work History
Guest Services Representative
Arizona Diamondbacks
Phoenix, AZ
03.2025 - Current
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction levels.
- Resolved guest inquiries and complaints efficiently, ensuring positive experiences at events.
- Provided detailed information about game schedules, ticket sales, and stadium amenities to guests.
Retail Associate
Fanatics
Scottsdale/Phoenix/Glendale, AZ
02.2025 - Current
- Supported Fanatics team stores at MLB, NBA, and NFL Facilities with daily operations, ensuring optimal stock levels and product availability.
- Trained and mentored new associates on customer service best practices.
- Implemented efficient merchandising strategies to enhance product visibility.
Hostess
Miguels Cocina
Coronado, CA
07.2022 - 01.2025
- Managed guest seating arrangements to optimize dining flow and enhance customer experience.
- Trained new staff on hosting procedures and customer service standards.
- Coordinated communication between front-of-house and kitchen staff for timely service.
Instructor
Coronado Axe Throwing
Coronado, CA
04.2021 - 07.2022
- Developed engaging lesson plans to enhance participant experience and skill in axe throwing.
- Instructed diverse groups, ensuring safety protocols were adhered to during all sessions.
- Mentored new instructors, providing guidance on techniques and customer interaction.
Education
BA - Mass Communications And Media Studies
Arizona State University
Tempe, AZ05-2027
Skills
- Adobe Premiere Pro, Photoshop
- Analytical Thinking
- Collaboration
- Conflict Resolution
- Customer Support
- Graphic Design
- Guest Relations
- Hospitality
- Social Media Management
- Team Leadership
LANGUAGES
English
Timeline
Guest Services Representative
Arizona Diamondbacks
03.2025 - Current
Retail Associate
Fanatics
02.2025 - Current
Hostess
Miguels Cocina
07.2022 - 01.2025
Instructor
Coronado Axe Throwing
04.2021 - 07.2022
BA - Mass Communications And Media Studies
Arizona State University