Sydney Dupree
Fontana,CA
Summary
I am a very motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. I have strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Leasing Professional
FDC Management
12.2022 - Current
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Developed marketing materials to highlight property features and attract potential renters.
- Kept meticulous records of correspondence between management and tenants.
- Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Implemented efficient screening processes to select qualified applicants while minimizing risk of delinquency or eviction.
- Invited prospects to fill out application upon completion of property tour.
Sales
Mathis Brothers
05.2022 - 12.2022
- Managed customer emails, schedule appointments, and process deliveries.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Assistant Store Manager
Kim’s Beauty Supply
06.2018 - 08.2022
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Bachelor Of Applied Arts - Interior Design
UC Davis
Davis, CAAssociates - Arts & Humanities
Chaffey College
Rancho Cucamonga, CA05.2022
Skills
- Promotional Campaigns
- Territory Assignments
- Google Ads
- Follow-Up Calls
- Lead Generation Strategies
- Email Marketing Campaign
- Providing Feedback
- Client Meetings
- Design Direction
- SEO Strategies
- Telephone and email etiquette
- Application processing
- Property management knowledge
Timeline
Leasing Professional
FDC Management
12.2022 - Current
Sales
Mathis Brothers
05.2022 - 12.2022
Assistant Store Manager
Kim’s Beauty Supply
06.2018 - 08.2022
Bachelor Of Applied Arts - Interior Design
UC Davis
Associates - Arts & Humanities
Chaffey College
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