Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney D. Williams

Fort Worth,TX

Summary

Healthcare professional with a strong operations background and proven success supporting referral growth, provider relationships, and census expansion. Experienced in educating referral sources, coordinating patient care, leveraging CRM data, and resolving barriers to care in regulated healthcare environments.

Overview

11
11
years of professional experience

Work History

Operations Coordinator

DiagnosTEX – a Patheous Health Company
05.2023 - Current
  • Educate referral sources and internal teams on services, insurance requirements, and care workflows to support timely referral management.
  • Develop and maintain provider, vendor, and referral relationships to drive consistent referral flow and service utilization.
  • Coordinate patient care by managing referral intake, insurance verification, documentation, and cross-team communication.
  • Identify and resolve barriers to care through referral review and stakeholder coordination prior to service initiation.
  • Maintain accurate referral and patient records in CRM systems; analyze payor and referral data to support revenue forecasting and payor-mix optimization.
  • Collaborate cross-functionally to improve efficiency, service delivery, and stakeholder satisfaction.

Independent Contractor

05.2025 - 11.2026
  • Developed referral databases and territory maps to support outreach strategy and subordinate coverage.
  • Analyzed vendor activity by type and visit frequency to streamline coordination and operational planning.

General Manager

GrandCru Wine Bar
05.2016 - 12.2022
  • Built strong customer and vendor relationships through consistent engagement and issue resolution.
  • Managed performance metrics, forecasting, and reporting to support revenue and operational goals.
  • Trained staff on customer communication, documentation, and service standards.

Education

Bachelor of Arts - Ceramics

Texas Christian University
Fort Worth, TX
12-2015

Skills

  • Referral Development
  • Provider Relationship Management
  • Patient Coordination
  • CRM Documentation
  • HIPAA Compliance
  • Cross-Functional Collaboration

Timeline

Independent Contractor

05.2025 - 11.2026

Operations Coordinator

DiagnosTEX – a Patheous Health Company
05.2023 - Current

General Manager

GrandCru Wine Bar
05.2016 - 12.2022

Bachelor of Arts - Ceramics

Texas Christian University

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