Sydney Eitel

Receptionist/Medical Biller and Coder

SCA Health

08.2023 - Current

Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Maintained confidentiality of information regarding clients and company.
Assisted with onboarding new clients and securing paperwork completion.
Maintained visitor log for entering and leaving facility for security purposes.
Streamlined invoice processing to ensure timely payments and financial operations.
Handled assignments independently with good judgement and critical thinking skills.
Collected electronic payments, processed transactions and updated relevant records.
Correctly coded and billed medical claims for various hospital and nursing facilities.
Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Provided support to administrative staff by ensuring proper handling of sensitive patient data according to HIPAA regulations.
Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information.