Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Languages
Timeline
Sydney Elliott

Sydney Elliott

Kenilworth

Summary

Dynamic professional with a proven track record at Memorial Sloan Kettering, excelling in communication and problem-solving. Demonstrated ability to multitask while providing exceptional customer service and training new staff. Proficient in Microsoft Office and electronic medical systems, contributing to increased productivity and enhanced client retention rates. Committed to fostering teamwork and collaboration.

Overview

12
12
years of professional experience

Work History

Operator

Scream Truck
08.2023 - Current
  • Safely and efficiently navigating the truck to each stop in accordance to local driving laws, ST policies, and approved customer requests.
  • Prepare all peanut and tree nut friendly items as to avoid cross contamination with the co-ops items.
  • Be proactive in assessing any issues hindering proper delivery/or item prep and implementing a solution
  • Manage/report any real-time issues that may impair the workday directly to the Hub Manager for further assistance/direction.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

Office Coordinator I

Memorial Sloan Kettering
07.2019 - 02.2023
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Tracked records, filed documents, and maintained communication between clients to manage office activities.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.

Print & Marketing Associate

Staples
11.2015 - 01.2019
  • Provide excellent customer service to all customers, including greeting them warmly and responding to their inquiries in a timely manner
  • Assist customers with printing orders, providing advice on the best products for their needs, and helping them select the right paper stock, size, and other options
  • Operate digital printers, copiers, scanners, and other equipment as needed
  • Prepare documents for print production, ensuring accuracy of content and layout
  • Monitor inventory levels and order supplies when necessary
  • Maintain cleanliness and organization of work area
  • Troubleshoot technical issues related to printing and document preparation
  • Create marketing materials such as flyers, brochures, business cards, banners, signs, and more
  • Design custom projects using Adobe Creative Suite software
  • Provide quotes and estimates for large-scale projects
  • Follow up with customers after completion of project to ensure satisfaction
  • Participate in team meetings and training sessions to stay current on new products and services
  • Assisted in developing annual budgets for print marketing activities, closely monitoring expenses throughout the year to ensure financial goals were met.
  • Optimized layouts and designs for a variety of printed materials such as brochures, flyers, and posters.
  • Supported product launches by creating compelling packaging designs that attracted consumer attention.
  • Organized internal communication channels for sharing information about ongoing print marketing projects among team members.

Checker/Customer Service Clerk

A&P Supermarket
03.2013 - 09.2015
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
  • Maintain a clean, neat, organized and safe work environment.
  • Greet all Customers and provide them with prompt, courteous service and assistance.
  • Enter Customer information into database for eligibility of Wakefern programs.
  • Understand operation of cash register and follow all cash handling procedures, if applicable.
  • Knowledgeable about the various types of products carried in the store.
  • Sort and return “return to stock” items back to normal location with priority; attention given to refrigerated and perishable items.
  • Handle all damaged merchandise in accordance with Company procedures.
  • Perform price check functions, if needed.
  • Issue and keep information involving rain checks updated.
  • Answer phone promptly and in a professional manner and direct as Company policies dictate, and issue refunds
  • Utilize and maintain equipment as required by department; report any equipment problems immediately.
  • Be familiar with the functions of digital processing equipment and be able to differentiate between various types of images and related merchandise, if applicable.
  • Check prices and be knowledgeable about location of items in the store.
  • Promote for sale any current charitable promotions to Customers.
  • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
  • Understand and adhere to Company shrink guidelines as relates to Courtesy Desk operations.
  • Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights 50 lbs.
  • Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
  • Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
  • Keep floor clear of debris and spills.
  • Perform all duties in accordance with Local, State and Federal regulations as they pertain to Front-End operations.
  • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
  • Dress and groom according to Company policy to include uniform, name badge, and hat or hair restraint requirements.
  • Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
  • Complete all applicable department training programs.
  • Perform all duties in accordance with all Acme Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
  • Maintain punctual and regular attendance.
  • Work overtime as assigned.


Education

MBA - Healthcare Administration

Purdue University Global, Indianapolis, IN
02-2023
  • 3.12 GPA
  • Society for Collegiate Leadership and Achievement Member

Bachelor of Science - Healthcare Administration

Caldwell University, Caldwell, NJ
05-2019
  • 3.47 GPA
  • National Society of Leadership and Success Member

High School Diploma -

David Brearley Regional High School, Kenilworth, NJ
06-2015

Skills

  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Proficient in Microsoft Office/Outlook
  • Proficient in Adobe
  • Electronic Medical Record
  • EPIC Healthcare Software
  • CIS - Clinical Information System Software
  • Communication Skills
  • Ability to Multitask

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual

Timeline

Operator - Scream Truck
08.2023 - Current
Office Coordinator I - Memorial Sloan Kettering
07.2019 - 02.2023
Print & Marketing Associate - Staples
11.2015 - 01.2019
Checker/Customer Service Clerk - A&P Supermarket
03.2013 - 09.2015
Purdue University Global - MBA, Healthcare Administration
Caldwell University - Bachelor of Science, Healthcare Administration
David Brearley Regional High School - High School Diploma,
Sydney Elliott