Sydney Ewell
Sudbury,MA
Summary
Dedicated administrative professional with strong communication and customer service skills. Proven ability to manage schedules, handle confidential information, and aid in improving operational efficiency.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Wellness Advisor
Yoga Six
Sudbury, Massachusetts
10.2026 - Current
- Presented YogaSix memberships and class options to prospective members
- Followed up with leads through phone, email, and text outreach
- Processed membership sales and updated customer accounts accurately
- Scheduled classes and managed member bookings through studio systems
- Resolved member concerns and supported positive studio experiences
- Assisted members at front desk with inquiries and delivered warm member support
Sales Associate
Pure Barre
Northampton, Massachusetts
08.2026 - 10.2026
- Promoted Pure Barre services, retail products, and package options to prospective clients.
- Upsold additional items based on customer interests and needs.
- Managed front desk check-in for class attendees and studio visitors.
- Resolved client concerns and maintained welcoming customer service throughout studio visits.
- Helped customers find specific products, answered questions, and offered product advice.
- Supported retail sales by restocking merchandise and organizing product displays.
- Processed new memberships and class bookings using studio scheduling software.
- Assisted instructors with class setup, studio readiness, and equipment organization.
- Maintained accurate client records and updated account information in studio systems.
Adminstrative Assistsant
NMH Admissions and Financial Aid Offices
Gill, Massachusetts
01.2025 - 07.2026
- Received and directed incoming calls, providing timely assistance to inquiries and efficient communication.
- Handled confidential information with discretion and integrity.
- Assisted in the development of new policies and procedures to improve operational efficiency.
- Assisted organizational efforts by filing and entering data accurately and efficiently.
- Welcomed visitors and guests at reception, ensuring a positive first impression.
- Provided student-facing support within the Financial Aid Office for fully aided students.
- Managed the Director of Financial Aid's calendar as well as the office calendar
- Scheduled prospective students' interviews in accordance with office schedule and policies
Educational Support Professional
Leverett Elementary School
Leverett, Massachusetts
08.2024 - 12.2024
- Supported student learning by providing one-on-one assistance during lessons.
- Implemented behavior management strategies to promote a positive classroom environment.
- Coordinated small group activities to foster collaboration and engagement among students.
- Monitored student behavior, implementing timely interventions to support positive outcomes.
- Assisted teachers in preparing classroom materials and resources.
- Organized classroom resources to create an efficient and conducive learning environment.
- Incorporated technology into classroom instruction in order to enhance learning outcomes.
- Oversaw student activities during school hours to ensure safety and engagement. in classrooms, halls, cafeterias, gymnasiums and field trips.
- Adhered to strict confidentiality protocols while handling sensitive information about students or families.
Receptionist
Bourne Scenic Park
Bourne, Massachusetts
08.2024 - 10.2024
- Managed guest inquiries, delivering information about park services and activities to enhance visitor experience.
- Welcomed visitors at the entrance, providing a friendly atmosphere. and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Coordinated with team members to ensure smooth daily operations at the front desk.
- Processed customer payments accurately using cash registers or point-of-sale terminals, ensuring compliance with company policies.
- Updated and recorded customer or client information to maintain accounts.
- Assisted with daily administrative tasks, including filing and data entry.
Long-Term Substitute Teacher
Leverett Elementary School
Leverett, MA
05.2024 - 06.2024
- Provided classroom instruction outlined in teacher's lesson plans.
- Supported student learning through clear directions and one-on-one assistance.
- Engaged students in discussions to stimulate interest and enhance participation in learning activities.
- Monitored student behavior and consistently enforced classroom rules to maintain a focused learning environment.
- Encouraged positive behavior among students through effective communication techniques.
- Enforced classroom routines to keep students on schedule and operating at a consistent level.
- Created a supportive classroom environment by establishing clear safety protocols.
- Implemented school policies and procedures in the classroom.
- Recorded attendance and tracked student completion during substitute assignments.
Education
Bachelor of Science - Business Administration
Nichols College
Dudley, MA 08.2020 - 05.2024
Skills
- Office organization
- Data management
- Appointment scheduling
- Calendar management
- Confidentiality compliance
- Customer service
- Effective communication
- Membership sales
- Customer relationship management
- Cold calling
Timeline
Wellness Advisor
Yoga Six
10.2026 - Current
Sales Associate
Pure Barre
08.2026 - 10.2026
Adminstrative Assistsant
NMH Admissions and Financial Aid Offices
01.2025 - 07.2026
Educational Support Professional
Leverett Elementary School
08.2024 - 12.2024
Receptionist
Bourne Scenic Park
08.2024 - 10.2024
Long-Term Substitute Teacher
Leverett Elementary School
05.2024 - 06.2024
Bachelor of Science - Business Administration
Nichols College
08.2020 - 05.2024