Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Work Availability
Work Preference
Timeline
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Sydney Falkner

Sydney Falkner

York,ME

Summary

Recent college graduate with a major in Psychology and a minor in Sociology with a strong desire to help dually involved youth. Outstanding work ethic and dedicated with a background in daily oversight and interactions with residential youth. Approachable, open, and self-motivated while building great rapport with residents and staff.

Overview

3
3
years of professional experience
2
2
Certification

Work History

Residential Supervisor

The Chase Home
10.2023 - 01.2024
  • Enhanced staff performance through ongoing training, coaching, and mentoring for continuous professional development.
  • Handled conflict resolution among residents promptly and professionally
  • Organized recreational activities for residents that promoted socialization, physical activity, and overall well-being within the community setting.
  • Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
  • Promoted positive relations between residents and staff.
  • Provided crisis management and intervention during emergency situations.

Residential Case Manager

The Chase Home
04.2023 - 10.2023
  • Provided crisis intervention services to ensure the safety and security of all residents within the facility.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
  • Monitored and documented client progress toward meeting goals and objectives.

Residential Youth Counselor

Mount Prospect Academy
05.2022 - 04.2023
  • Engaged and interacted with youths, teaching sustainable habits, and coping mechanisms.
  • Monitored youth behavior and offered guidance and support for positive change while assisting clients in exploring feelings and understanding their behaviors.
  • Supervised youth in an engaging environment to promote security and safety while implementing a variety of fun and recreational activities for residents.
  • Provided crisis intervention and emotional support to youth.
  • Monitored and documented residents' progress toward meeting goals and objectives in their treatment plan
  • Assisted in daily living skills such as hygiene, meal preparation, and respectful communication
  • Transported and accompanied residents for various reasons

Behavioral Health Professional

Maine
05.2020 - 01.2021
    • Worked closely with children in the community and within homes.
    • Safely transported clients in the community
    • Followed the client's treatment plan along with documenting daily progress toward goals

Cashier

Market Basket
06.2015 - 01.2018
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Bachelor of Science - Psychology

Quinnipiac University
Hamden, CT
12.2022

High School Diploma -

Brewster Academy
Wolfeboro, NH
05.2019

Skills

  • Crisis Management
  • Safe Environment Planning
  • Team Collaboration
  • Recreational Activities
  • Paperwork and Reporting
  • Behavior Redirection
  • Verbal and Written Communication
  • Positive Reinforcement Methods
  • Issue and Problem Resolution
  • Multitasking and Time Management
  • Microsoft Office
  • Documentation Software
  • Activity Planning
  • Staff Supervision
  • Youth Supervision

Certification

  • First Aid/CPR Certified
  • TBRI Trained

Affiliations

Alpha Phi Omega

  • Co-Ed service based fraternity with three cardinal principals of fellowship, leadership and service
  • Served as the PR chair for one semester and the Fellowship Vice President for a full year
  • Planned, scheduled and executed fellowship events throughout the school year. Ex: Alzheimer's walk and relay for life
  • Managed the money that was allocated to fellowship events
  • Controlled and managed the social media accounts for the fraternity used to boost awareness for the chapter
  • Managed technology issues within APO online and emails

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CulturePaid time offWork-life balanceCareer advancementHealthcare benefits

Timeline

Residential Supervisor

The Chase Home
10.2023 - 01.2024

Residential Case Manager

The Chase Home
04.2023 - 10.2023

Residential Youth Counselor

Mount Prospect Academy
05.2022 - 04.2023

Behavioral Health Professional

Maine
05.2020 - 01.2021

Cashier

Market Basket
06.2015 - 01.2018

Bachelor of Science - Psychology

Quinnipiac University

High School Diploma -

Brewster Academy

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Sydney Falkner