Sydney Felt
Killeen
Summary
Dynamic and reliable package handler with proven expertise at UPS, enhancing operational efficiency through effective teamwork and safety adherence. Skilled in heavy lifting and customer service, I consistently improved package handling processes, reducing damage rates and ensuring timely deliveries while maintaining a positive work environment.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
4
4
years of professional experience
Work History
Package Handler
UPS
2024.10 - 2025.02
- Collaborated with colleagues to optimize workflow and reduce delays in operations.
- Adhered to safety guidelines while handling heavy packages and equipment.
- Monitored inventory levels and reported discrepancies to supervisors promptly.
- Engaged in continuous learning of UPS procedures and operational best practices.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Package Handler
UPS
2023.10 - 2024.01
- Operated package scanning equipment to ensure accurate tracking of shipments.
- Sorted and loaded packages onto delivery vehicles following safety protocols.
- Maintained cleanliness and organization of work area to enhance efficiency.
- Assisted team members in processing high volumes of packages during peak periods.
- Followed safety regulations to maintain safe work environment.
Cashier/Customer Service Cashier
Family Dollar
2023.08 - 2023.11
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained clean and organized checkout area to enhance store presentation.
- Handled cash management tasks, including balancing registers at shift end.
- Collaborated with team members to restock shelves and manage inventory levels.
- Implemented effective bagging techniques to ensure product safety during transit.
- Greeted customers entering store and responded promptly to customer needs.
Carhop Server
Sonics Drive In
2021.08 - 2021.12
- Delivered exceptional customer service by accurately taking orders and addressing inquiries.
- Operated drive-thru system to efficiently serve food and beverages to customers in a timely manner.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to ensure accurate order fulfillment and quality control.
- Managed cash transactions while ensuring accuracy in handling payments and providing change.
- Adapted quickly to changing menu items and special promotions, enhancing customer experience.
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
Education
High School Diploma -
Ellison High School
Killeen, TX2023-05
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Customer service
- Customer assistance
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Cash register operation
Timeline
Package Handler
UPS
2024.10 - 2025.02
Package Handler
UPS
2023.10 - 2024.01
Cashier/Customer Service Cashier
Family Dollar
2023.08 - 2023.11
Carhop Server
Sonics Drive In
2021.08 - 2021.12
High School Diploma -
Ellison High School