Sydney Flaherty
Myrtle Beach,SC
Summary
Motivated and personable professional with a strong background in customer service and a passion for delivering excellent guest experiences. Known for strong communication skills, a positive attitude, and the ability to remain calm and efficient in fast-paced environments. Eager to bring a service-oriented mindset to the restaurant industry, with a commitment to learning quickly, supporting team goals, and ensuring every guest feels welcome and valued. Reliable, adaptable, and ready to contribute to a high-energy, customer-focused team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Associate
The North Face
10.2024 - Current
- Provided exceptional customer service by engaging with a diverse clientele, offering product knowledge, and ensuring a memorable shopping experience.
- Maintained store appearance by executing visual merchandising directives, replenishing stock, and ensuring cleanliness and organization.
- Operated point-of-sale systems efficiently, handling transactions, returns, and exchanges with accuracy.
- Collaborated with team members to meet and exceed sales targets, contributing to the store's overall success.
- Participated in inventory management, including receiving shipments and conducting stock counts.
Office Administrator
Youth With A Mission Maui
09.2021 - 09.2024
- Planned and executed various events, including banquets and special gatherings, by coordinating all logistical details such as floral arrangements, catering services, certificate printing, table settings, emcee selection, and transportation arrangements.
- Managed vendor relationships, negotiated contracts, and ensured timely delivery of services to meet event requirements and budgets.
- Demonstrated strong organizational and multitasking skills by overseeing multiple events and administrative tasks simultaneously while maintaining attention to detail.
- Maintained and updated student databases, ensuring the accuracy of record keeping and electronic filing.
- Oversaw the student onboarding process, coordinating orientation sessions and ensuring a smooth transition for new students.
- Monitored student finances, tracked payments, and collaborated with the finance department to resolve billing issues.
- Coordinated international outreach programs by arranging travel logistics, assisting with visa applications, and ensuring compliance with international laws and regulations.
- Coordinated cross-departmental initiatives to ensure clarity in roles and responsibilities, facilitating seamless collaboration and timely project completion.
Program Leader
Youth With A Mission- Maui
04.2024 - 09.2024
- Created collaborative partnerships with students, staff, and administrators to promote a positive learning environment
- Covered daily administrative requirements with well-organized schedules and properly delegated tasks
- Planned and executed strategies to improve the overall program-participant experience and increase the numbers of participants
- Facilitated conflict resolution and smooth communication between personnel and students
- Time management and the ability to navigate multiple tasks at once by properly evaluating priorities and deadlines
Nanny
Kristen Dresen
06.2019 - 10.2020
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
Housekeeping Associate
The Little Village
06.2020 - 09.2020
- Consistently achieved or surpassed daily productivity targets while upholding meticulous standards in all cleaning tasks.
- Managed and organized housekeeping inventory, ensuring optimal stock levels and minimizing unnecessary expenditures.
- Delivered exceptional guest experiences through professional and friendly interactions, promptly addressing requests and concerns.
- Performed comprehensive room cleaning, including replacing linens and towels, vacuuming floors, making beds, and restocking bathroom amenities to maintain a welcoming environment.
Studio Assistant
Board and Brush
12.2016 - 01.2020
- Managed inventory and supply purchasing, ensuring timely delivery to support uninterrupted project workflows and minimize downtime.
- Cultivated positive customer relationships by delivering exceptional service, addressing inquiries, and ensuring a welcoming studio environment.
- Enhanced studio efficiency by organizing equipment and maintaining a clean, orderly workspace, facilitating smooth operations.
- Prepared workspaces for new assignments, enabling seamless transitions between projects and optimizing team productivity.
- Demonstrated strong multitasking abilities by effectively managing multiple responsibilities during high-demand periods, maintaining quality and meeting customer needs.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
12.2025
Bachelor of Science - Community And Nonprofit Leadership
University of Wisconsin, Madison
Madison, WI05-2020
High School Diploma -
Mount Horeb High School
Mt. Horeb, WI05.2019
School of Worship -
University of the Nations
Kahului, HI09.2023
School of Biblical Foundations and Missions -
University of the Nations
Kahului, HI08.2021
Discipleship Training School -
University of the Nations
Kahului, HI02.2021
Skills
- Time Management
- Event planning
- Administration
- Leadership
- Attention to detail
- Communications
- Teamwork
- Reliability
- Customer service
- Strong work ethic
- Guest engagement
Accomplishments
- Member, National Honors Society (2017-2019)
- Recipient, DECA District and State Champion (2018, 2019) for Marketing Management
- Recipient, DECA International Competition Finalist (2018, 2019) for Marketing Management and Entrepreneurial Promotion
- Recipient, Silver Cord Award (2019)
- Recipient, Suma Cum Laude (2019) from Mt. Horeb High
- Dean's List University of Wisconsin-Madison (2019-2020)
Certification
- School of Worship, University of the Nations (2023)
- School of Biblical Foundations and Missions, University of the Nations (2021)
- Discipleship Training School, University of the Nations (2020)
Languages
Spanish
Limited Working
Timeline
Retail Associate
The North Face
10.2024 - Current
Program Leader
Youth With A Mission- Maui
04.2024 - 09.2024
Office Administrator
Youth With A Mission Maui
09.2021 - 09.2024
Housekeeping Associate
The Little Village
06.2020 - 09.2020
Nanny
Kristen Dresen
06.2019 - 10.2020
Studio Assistant
Board and Brush
12.2016 - 01.2020
School of Worship -
University of the Nations
School of Biblical Foundations and Missions -
University of the Nations
Discipleship Training School -
University of the Nations
Bachelor of Science - Business Administration And Management
Western Governors University
Bachelor of Science - Community And Nonprofit Leadership
University of Wisconsin, Madison
High School Diploma -
Mount Horeb High School
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