Sydney Foster
Henrico,VA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administration Assistant
Richmond Dermatology
07.2023 - Current
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Submitted patient statements and medical billing to insurance companies.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Patient Care Technician
VCU Health System
08.2019 - 07.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Supervisor
Kings Dominion Amusement Park
05.2016 - 12.2019
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
BBA - Human Resources Management
University of Richmond
Richmond, VA12.2026
High School Diploma -
Hanover High School
Mechanicsville, VA06.2019
Skills
- Report Generation
- Supply Replenishment
- Meeting Coordination
- Workflow Coordination
- Strategic Planning
- Office Management
- Data Entry
- Appointment Scheduling
- Verbal Communication
Certification
- EMT - Certified Emergency Medical Technician
Languages
English
Native or Bilingual
Timeline
Administration Assistant
Richmond Dermatology
07.2023 - Current
Patient Care Technician
VCU Health System
08.2019 - 07.2023
Supervisor
Kings Dominion Amusement Park
05.2016 - 12.2019
BBA - Human Resources Management
University of Richmond
High School Diploma -
Hanover High School