Sydney Fredericks
Minneapolis,MN
Summary
Proven skills in benefits administration, data entry and problem solving. Excellent verbal and written communication skills. Hardworking and diligent with a detail-oriented and thorough approach. Knowledgeable and quick to learn about program changes, enrollment periods and systems.
Overview
6
6
years of professional experience
Work History
Payroll and Benefits Administrator
Augsburg University
10.2022 - Current
- Processes bi-weekly payroll in accordance with federal, local and state laws and regulations
- Calculates termination payments in compliance with University policy and federal and state laws; calculates adjustments, special pays, retroactive payments and overpayment of wages; issues manual payments as required
- Submits bi-weekly, monthly, quarterly and annual wage and tax information in accordance with state and federal guidelines; assists with 941 and 1094/1095 tax filings
- Enters stipends and pay adjustments in accordance with University policy and procedures
- Ensures the timely production and distribution of W2s
- Processes monthly benefit bills and union dues invoices
- Created forms using webdocs to digitize payroll and new hire forms
- Conducted benefit orientation sessions for all new employees, providing comprehensive information on the company's benefits package and ensuring a smooth onboarding experience.
Human Resources Administrative Assistant
Augsburg University
04.2022 - 10.2022
- Monitor and respond to general HR office voicemail and email inquiries
- Assist with administrative support in areas of onboarding, benefits and payroll administration, training, compliance and performance management, and other HR-related administrative tasks
- Update and manage a variety of databases and systems, from simple to highly complex, requiring a high level of problem-solving and accuracy
- Maintain and update the HR website
- Assist with developing and distributing department communications
- Manage confidential filing and archiving systems to ensure legal and policy compliance
- Created a comprehensive handbook and other documentation for Administrative Assistant to establish standard procedures and guidelines, filling a critical documentation gap in the department
- Assisted with payroll procedures.
Transition Experiences Assistant
University of Minnesota Twin Cities
01.2021 - 04.2022
- Meet with current, past and potential sponsors of the Orientation and Transition Experiences Office, to discuss contracts and terms of sponsorship for student programs and other activities
- Developing a new tiered sponsorship system, giving Sponsors more opportunity for involvement within the office
- Collect and synthesize data using the Salesforce and Canvas platforms to perform data analysis in Excel
- Compiling statistical information on student Welcome Week and Orientation by various demographics using pivot tables, VLOOKUP and other data functions in Excel
- Assisted supervisors with various projects.
Operations Intern
University of Minnesota Twin Cities
04.2021 - 12.2021
- Managed the vendor process during ExploreU including event set up, outreach to potential and previous vendors, trade and maintaining contracts with businesses and OTE
- Coordinated Welcome Week Meals process, including canvassing businesses, drafting meals, and working with Operations Specialist to create payment requests to ensure all businesses are paid
- Assisted with hiring and supervising Office Assistants (4) and Operations Crew Members (16)
- Updated the Office Assistant Website with new and relevant information using Google Sites
- Managed multiple projects for a successful Welcome Week.
Patient Representative
MHealth Fairview
08.2018 - 12.2021
- Promoted patient data confidentiality by following strict rules and regulations endorsed by the facility
- Scheduled appointments and responded to messages sent to the facility regarding upcoming appointments
- Supervised the flow of patients and made sure each person was checked in and attended to quickly
- Used EPIC computer system.
Office Assistant
University of Minnesota Twin Cities
04.2019 - 04.2021
- Handled customer service issues by professionally answering questions to student and family inquiries
- Offered support and assistance to professional and student staff with various projects
- Maintained front desk operations, including answering emails and chats using Salesforce and phone calls
Help Desk Representative
Fastenal, DC
09.2017 - 07.2018
- Resolved customer complaints and concerns by applying strong communication, conflict resolution and negotiation skills
- Sustained a calm, professional demeanor when faced with high demand, high volume workloads
- Used critical thinking skills to solve problems in the warehouse and distribution Center
- Supported branches by filling orders, checking inventory availability, and resolving order issues.
Education
B.A. - Economics Minneapolis, Leadership
University of Minnesota
Twin, MNAssociate of Arts - undefined
Anoka Ramsey Community College
Coon Rapids, MNSkills
- Human Resources Background
- Mathematical Accuracy
- Quick Learner
- Benefits Coordination
- Payroll and Benefits Administration
Timeline
Payroll and Benefits Administrator
Augsburg University
10.2022 - Current
Human Resources Administrative Assistant
Augsburg University
04.2022 - 10.2022
Operations Intern
University of Minnesota Twin Cities
04.2021 - 12.2021
Transition Experiences Assistant
University of Minnesota Twin Cities
01.2021 - 04.2022
Office Assistant
University of Minnesota Twin Cities
04.2019 - 04.2021
Patient Representative
MHealth Fairview
08.2018 - 12.2021
Help Desk Representative
Fastenal, DC
09.2017 - 07.2018
B.A. - Economics Minneapolis, Leadership
University of Minnesota
Associate of Arts - undefined
Anoka Ramsey Community College
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