Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Sydney Garrison

Charlotte,NC

Summary

Customer-focused professional, known for high productivity and efficiency in task completion. Possess specialized skills in safety compliance, emergency response procedures, and passenger service excellence. Excel in communication, teamwork, and adaptability, ensuring exceptional travel experiences for all passengers

Overview

5
5
years of professional experience
1
1
Certification

Work History

Flight Attendant

Psa Airlines
Charlotte, NC
08.2023 - 10.2024
  • Maintained secure and comfortable environment for every passenger.
  • Engaged passengers to provide satisfaction.
  • Completed intensive emergency preparedness training, encompassing CPR techniques, firefighting skills, and evacuation protocols.
  • Led safety briefings by communicating with passengers and teammates to establish compliance.
  • Adapted to changing schedules, and reported punctually to each flight.

Behavior Technician

LEARN Behavioral
Charlotte , NC
04.2023 - 10.2023
  • Implemented core strategies rooted in Applied Behavior Analysis principles.
  • Exemplified patience and compassion while working with clients.
  • Maintained organization so that sessions were successful and ran smoothly.
  • Formed and sustained professional partnerships with clients' parents.
  • Collaborated with supervisor to design programs aligned with family objectives.

Server/Bartender

Basilico-Itailiano
Concord, NC
07.2022 - 10.2023
  • Increased sales through strategic promotion of popular items.
  • Delivered proactive customer support to ensure satisfaction for guests.
  • Documented guest requests promptly to maintain high service standards.
  • Remained attentive while multitasking to ensure bar guests received appropriate service.

Call Center Representative

Proactive Dealer Solutions
Huntersville, NC
02.2020 - 08.2020
  • Surpassed target of completing 400 outbound calls to secure maintenance appointments.
  • Communicated daily with over 100 clients to organize optimal vehicle service appointments.
  • Efficiently transferred around 50 incoming calls per shift to designated departments, maintaining call flow.
  • Achieved a goal of 15 appointments per shift by memorizing script and maintenance prices.
  • Developed and implemented training programs to maintain quality across all calls.

Education

Bachelor of Science - Psychology

Appalachian State University
Boone, NC
08-2022

Skills

  • Team collaboration
  • Multitasking and organization
  • Flight safety
  • Food and beverage service
  • Proficient customer service
  • Passenger support
  • Medical intervention
  • Passenger service
  • Verbal and written communication
  • Active listening abilities

Certification

  • Certified Personal Trainer through ISSA
  • CPR Certified

Accomplishments

  • National Leadership and Honors Organization

Affiliations

  • American Marketing Association

Timeline

Flight Attendant

Psa Airlines
08.2023 - 10.2024

Behavior Technician

LEARN Behavioral
04.2023 - 10.2023

Server/Bartender

Basilico-Itailiano
07.2022 - 10.2023

Call Center Representative

Proactive Dealer Solutions
02.2020 - 08.2020

Bachelor of Science - Psychology

Appalachian State University

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Sydney Garrison