Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Hi, I’m

Sydney Ghanayem

Charles Town,WV

Summary

Compassionate mental health student therapist, skilled in providing effective and empathetic support. Have successfully developed and implemented individualized care plans that significantly improved clients' quality of life. Possess strong communication, crisis management, and therapeutic relationship-building skills. Demonstrated impact by fostering positive outcomes in challenging environments through innovative treatment strategies and patient advocacy.

Compassionate Mental Health Care Coordinator. Strengths include strong communication, crisis management, patient advocacy, and interdisciplinary collaboration skills. Proven track record of developing effective treatment plans, coordinating mental health services, making significant improvements in patients' overall well-being, and building authentic connections with clients, being identified as a safe space.

Overview

2
years of professional experience

Work History

Newport Healthcare
Leesburg, VA

Care Coordinator
10.2023 - Current

Job overview

  • Collaborated with clinicians, psychiatrists, and other healthcare providers to provide comprehensive care for patients.
  • Coordinated group activities and scheduling of medical, nursing, and physical plant staff.
  • Provided crisis intervention services when needed.
  • Scheduled and transported the client to appointments with appropriate medical specialists.
  • Assessed safety risks associated with living environments or activities of daily living.
  • Actively participated in staff meetings discussing best practices in patient care coordination.
  • Maintained communication with the clinician and other involved parties regarding the patient's condition.
  • Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
  • Trained new facility staff.
  • Explained policies, procedures and services to patients.
  • Monitored and evaluated patient progress through direct observations.
  • Responded promptly to inquiries from patients.
  • Communicated with patients with compassion while keeping personal information private.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Built authentic connections with clients.
  • Provided clients a safe space to express feelings, emotions, and behaviors.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Created and lead groups

Better Tomorrow Starts Today (BTST)
Frederick, MD

Student Therapist
08.2024 - 05.2025

Job overview

  • Maintained accurate records of all client interactions using an electronic medical record system.
  • Delivered appropriate therapy based on diagnosis and individual needs.
  • Interviewed individuals to conduct assessments to identify specific needs.
  • Built therapeutic relationships with clients to facilitate growth and healing.
  • Utilized meditation, guided imagery, mindfulness, with patients and families.
  • Evaluated substance use disorders and related mental health issues.
  • Utilized empathy and active listening to build relationships with clients.
  • Promoted client awareness and growth with therapeutic interventions.
  • Participated in professional development activities to stay up-to-date with current trends in the field.
  • Helped clients set goals and make action plans, reviewing results on monthly basis.
  • Met with supervisor weekly to discuss cases and brainstorm new strategies.
  • Collaborated with other healthcare professionals to provide comprehensive care for clients.
  • Managed caseload of multiple sessions weekly using various types of therapies and approaches.
  • Monitored progress of clients in achieving goals outlined in their treatment plans.
  • Maintained progress notes and documentation for patient health records.
  • Created safe space for clients to experience therapeutic growth.
  • Used medical history and in-depth interviews to conduct mental health evaluations.
  • Supported clients in building self-awareness by promoting appropriate activities.
  • Revised treatment plans based on patient progress.
  • Developed relationships with faculty members to ensure effective coordination of services for clients
  • Identified co-occurring disorders and referred patients to appropriate care provider for treatment.
  • Performed comprehensive assessments for each patient.
  • Facilitated and obtained appropriate authorizations for care.
  • Maintained clinical documentation of goals and progress.
  • Maintained accurate records of client sessions according to agency guidelines.
  • Educated clients on the use of relaxation techniques, and coping strategies for managing stress levels.
  • Drafted written reports outlining services provided and patient outcomes to enter into Electronic Health Records (EHR).
  • Met clients at home, in the office, in the community, or via telehealth.
  • Diagnosed client's utilizing DSM-V Criterion

Education

Salisbury University
Salisbury, MD

Master of Science from Social Work
05-2025

Skills

  • Therapeutic communication
  • Client relationship building
  • Mental health assessment
  • Cultural competence
  • Active listening
  • Documentation accuracy
  • Team collaboration
  • Crisis intervention
  • Client assessment
  • Therapeutic techniques
  • Communication skills
  • Record keeping
  • Patient advocacy
  • Reliability
  • Teamwork and collaboration
  • Patient care assessment
  • Documentation
  • Personnel management
  • Goal setting
  • Customer service
  • Task prioritization
  • Critical thinking
  • Adaptability

Affiliations

  • Hiking
  • Spending time with my pets
  • Art and listening to music

Accomplishments

  • MSW in Social work

Timeline

Student Therapist

Better Tomorrow Starts Today (BTST)
08.2024 - 05.2025

Care Coordinator

Newport Healthcare
10.2023 - Current

Salisbury University

Master of Science from Social Work

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