Hi, I’m
Sydney Gibson
Retail
Hazard,KY
Summary
Reliable sales professional with outstanding customer service and sales experience. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Gifted at working with all types of personalities. Excellent time management, thinking outside the box, and problem-solving skills. Organized and successful at managing multiple priorities with a positive attitude. Willing and eager to take on added responsibilities to meet team goals.
Overview
10
years of professional experience
Work History
Kohl's
Sales Associate
10.2022 - Current
Job overview
- Acknowledge and assist customers in the store and on the phone
- Use POS Systems to process sales,returns, online orders, and gift card activations
- Receiving Amazon Returns
- Contribute to team's daily sales goals by engagement of customers, suggestive selling, and sharing product knowledge
- Alert management of potential security issues
- Organize store merchandise racks and displays to promote and maintain visually appealing environments
- Assist with inventory, including receiving and stocking merchandise
- Stamp, mark, and tag prices on merchandise
- Volunteered for extra shifts during the holidays and other busy periods to alleviate staffing shortage.
Subway
Cashier and Customer Service
01.2020 - 04.2020
Job overview
- Greet and serve customers
- Prepare food, while maintaining food safety and sanitation standards
- Conducted inventory counts by adding each item in stock and documenting in folder.
- Maintained productive, efficient approach to all tasks
- Maintained high standards of customer service during high-volume and fast-paced times.
Sykes Enterprises
Customer Service/Telemarketing
01.2017 - 07.2017
Job overview
- Provided technical assistance, troubleshoot and resolve customer problems
- Interface with engineering on various product issues, Schedule technicians to go to homes and install internet, phone, and cable
- Resolve billing information and issues
- Promote sales, new products, and bundles
- Correctly document the data base using the given tools in order to keep track of costumer’s request through data entry.
Kentucky Fried Chicken
Cashier
09.2014 - 08.2016
Job overview
- Manage transactions with customers using cash registers and collecting payments whether in cash or credit
- Contributed to team success by completing jobs quickly and accurately
- Kept work areas clean, organized, and safe to promote team efficiency and team safety
- Operated the drive-through window and sales register quickly and efficiently
- Maintained a friendly demeanor for customers while greeting them
- Prepare a short range of menu items
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Hazard Community and Technical College
Associate from Art
Hazard High School
Skills
- Customer Service
- Marketing and Promoting
- Sales
- Basic Math
- POS System Operations
- Cash Handling
- Retail sales (1 year)
- Data Entry
- Organized
- Listening
- Verbal communication
- Multi-tasking
- Computer literate
- Goal-oriented
- Strong work ethic
- Phone Etiquette
- Excellent People Skills
- Retail Store Operations
- Store Opening and Closing
- Signage and Graphics
- Data Operations
Timeline
Sales Associate
Kohl's
10.2022 - Current
Cashier and Customer Service
Subway
01.2020 - 04.2020
Customer Service/Telemarketing
Sykes Enterprises
01.2017 - 07.2017
Cashier
Kentucky Fried Chicken
09.2014 - 08.2016
Hazard Community and Technical College
Associate from Art
Hazard High School
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