Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Sydney Graves

Springfield,MA

Summary

Enthusiastic retail professional with hands-on experience in customer service, food service industry, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Extremely passionate about health and wellness, with particular interest in helping others.

Overview

2
2
years of professional experience

Work History

Cashier

Whole Food Market
Beverly, MA
10.2024 - 01.2025
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Assisted with bagging groceries and offering carry-out service to customers as needed.
  • Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
  • Conducted regular cleaning tasks, including sweeping, mopping, and dusting.

Customer Service Cashier

Dicks Sporting Goods
Farmingvile, NY
11.2023 - 08.2024
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and provided friendly customer service.

Customer Counter Clerk

Hilltop Bagel Cafe
Farmingville, NY
10.2022 - 11.2023
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Managed the daily operations of the deli counter including opening and closing duties.
  • Greeted customers, answered questions, and provided information on products or services.
  • Communicated effectively with coworkers to ensure smooth operation of the deli counter throughout shift.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Processed payments on the cash register.

Education

Undergraduate - Applied Exercise Science

Springfield College
Springfield, MA
05-2028

High School Diploma -

Sachem East HighSchool
Farmingville
06-2024

Skills

  • Verbal and written communication
  • Customer service
  • Productivity and efficiency
  • Safe food handling
  • Team oriented
  • Friendly and outgoing
  • Food service marketing tactics
  • Time management proficiency
  • Quick learner
  • Positive attitude
  • Special dietary needs
  • Cleaning and sanitizing

Languages

Spanish
Limited

Affiliations

  • National Honor Society
  • Math Honor Society
  • Springfield College Pickle Ball Team
  • Yoga and Exercise Science Club Member

References

References available upon request.

Timeline

Cashier

Whole Food Market
10.2024 - 01.2025

Customer Service Cashier

Dicks Sporting Goods
11.2023 - 08.2024

Customer Counter Clerk

Hilltop Bagel Cafe
10.2022 - 11.2023

Undergraduate - Applied Exercise Science

Springfield College

High School Diploma -

Sachem East HighSchool

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Sydney Graves