Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Sydney Green

Metairie,LA

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Friendly Camp Counselor skilled at motivating children and helping each to embrace camp environment. Driven individual committed to implementing and leading fun, educational, and entertaining group activities. Caring supervisor of stressed and scared campers.

Overview

2
2
years of professional experience

Work History

Hostess

The Taco Nola
New Orleans , LA
05.2023 - 08.2023
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Helped service staff handle demand by distributing food and beverages.
  • Explained QR code scanning for electronic menu access.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Accepted payments from guests for dine-in and take-out foods.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Provided excellent customer service by addressing customer needs promptly.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Informed patrons of establishment specials and promotions.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Received and recorded patrons' dining reservations.
  • Assigned patrons to suitable tables according to server rotation.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Directed patrons to lounges and waiting areas.
  • Took reservations from patrons by phone or online.

Camp Counselor

Bissonet-Maned Downs Country Club
Metairie, LA
05.2022 - 08.2022
  • Met with staff to discuss rules, regulations and work-related problems.
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Recognized and implemented safety standards to minimize incidents or accidents.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.
  • Tracked attendance, checking off present individuals.
  • Communicated regularly with parents regarding their child's progress at camp.
  • Welcomed participants and directed to assigned areas.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed day-to-day duties accurately and efficiently.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Organized and supervised camp activities such as swimming, arts and crafts, and sports.

Concessions/Kitchen Staff Member

Bissonet-Maned Downs Country Club
Metairie, Louisiana
05.2021 - 08.2021
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Followed proper plate presentation techniques when serving plates at tableside.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
  • Moved smoothly between different cooking stations to assist with meal preparations.
  • Unloaded food and supplies from delivery trucks to appropriate storage locations.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Cleaned and sanitized frequently to maintain health code standards.
  • Washed and cut fruits and vegetables to prepare for cooking or serving.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Organized all storage areas in an efficient manner to maximize space utilization.
  • Prevented spoilage or cross-contamination by storing food in designated containers and areas.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Carried out basic cleaning duties such as sweeping floors, washing dishes, and mopping.
  • Maintained cleanliness of work areas throughout shift.
  • Cut or sliced meat and poultry to prepare for cooking.
  • Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Cleaned and sterilized dishes, countertops, and utensils to prevent bacteria growth.
  • Stocked and replenished kitchen supplies and ingredients as needed.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Consistently maintained high standards of personal hygiene during shifts.
  • Transported trash to dumpster, properly disposing of expired food items.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Followed recipes and customer requests to prepare meals.
  • Contributed to successful kitchen operations with smooth handling of daily checklists.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Received, rotated and replenished kitchen stock for team members.
  • Assisted in the preparation of all menu items including salads, appetizers and entrees.

Education

Bachelor of Science - Chemistry Pre-Pharmacy

Xavier University of Louisiana
New Orleans, LA

Skills

  • Event Planning
  • Complaint Handling
  • Guest Engagement
  • Server Support
  • Customer Service
  • Safe Food Handling
  • Positive and Professional
  • Payment Processing
  • Cleaning and Sanitation

Affiliations

  • I play the sport of tennis. I played at a high school level, and currently play at a collegiate level at Xavier University of Louisiana as a freshman.

Timeline

Hostess

The Taco Nola
05.2023 - 08.2023

Camp Counselor

Bissonet-Maned Downs Country Club
05.2022 - 08.2022

Concessions/Kitchen Staff Member

Bissonet-Maned Downs Country Club
05.2021 - 08.2021

Bachelor of Science - Chemistry Pre-Pharmacy

Xavier University of Louisiana

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Sydney Green