Sydney Harper
Daniels,WV
Overview
2
2
years of professional experience
Work History
Patient Service Representative
Primary Care Plus
Beckley, WV
04.2023 - 12.2023
- Greeted patients upon arrival and directed them to the appropriate area
- Verified insurance information, collected payments, and scheduled appointments
- Assisted with the completion of medical forms and records
- Maintained a clean and organized reception area
- Ensured all necessary paperwork was completed prior to patient visits
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure
- Adhered to HIPAA regulations when handling confidential patient information.
Swim Instructor
Ymca Of Southern West Virginia
Beckley, WV
08.2021 - 04.2023
- Encouraged students to build confidence in and out of water by making swimming fun
- Instructed participants in proper stroke techniques to encourage self-reliant swimming
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions
- Assessed swimming skill levels for each student and placed accordingly depending on results
- Recommended appropriate level classes to swimmers based on needs and preferences
- Created strategies to help meet needs of mentally and physically challenged swimmers
- Recognized danger and reacted calmly to mitigate risk.
Daycare Teacher
Ymca Of Southern West Virginia
Beckley, WV
07.2021 - 04.2023
- Communicated with children's parents and guardians about daily activities, behaviors and problems
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques
- Supported children's emotional and social development by adapting communication tactics for differing client needs
- Engaged with children on individual basis to build positive, trusting relationships
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
Front Desk Receptionist
Ymca Of Southern West Virginia
Beckley, WV
07.2021 - 04.2023
- Handled payment processing and provided customers with receipts and proper bills and change
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
- Completed basic bookkeeping and document filing
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions
- Greeted customers, answered general questions and directed to appropriate locations.
Education
Associate Degree in Nursing -
West Virginia Junior College - Charleston
11.2025
High School Diploma -
Shady Spring High School
05.2022
Some College (No Degree) - Early Childhood Education
Concord University
Athens, WVSome College (No Degree) - Medical Assisting
Penn Foster
Skills
- Team building
- First Aid/CPR
- Certified in Microsoft Word
- Experience with Excel and PowerPoint
Timeline
Patient Service Representative
Primary Care Plus
04.2023 - 12.2023
Swim Instructor
Ymca Of Southern West Virginia
08.2021 - 04.2023
Daycare Teacher
Ymca Of Southern West Virginia
07.2021 - 04.2023
Front Desk Receptionist
Ymca Of Southern West Virginia
07.2021 - 04.2023
Associate Degree in Nursing -
West Virginia Junior College - Charleston
High School Diploma -
Shady Spring High School
Some College (No Degree) - Early Childhood Education
Concord University
Some College (No Degree) - Medical Assisting
Penn Foster