Sydney Hart
Ocala,Florida
Summary
Over 20 years of distinguished military service, demonstrating exceptional leadership, discipline, and organizational skills in high-pressure environments. Extensive experience in Human Resources, including personnel management, conflict resolution, recruitment processes, and maintaining employee records in compliance with policy and regulation. Skilled Motor Vehicle and Bus Operator with a proven track record of safe, timely, and professional transportation of passengers; knowledgeable in DOT regulations and route planning. Proficient Records Technician with experience in managing, organizing, and safeguarding sensitive documents and data; highly detail-oriented with a strong understanding of confidentiality and compliance requirements. Dedicated Veterans Service Representative, experienced in assisting veterans with benefits, resources, and claims processing; passionate about serving those who served. Strong communication, administrative, and technical skills; adept at using office software, transportation systems, and records management platforms. Known for reliability, adaptability, and a commitment to excellence across both civilian and military roles.
Overview
15
15
years of professional experience
Work History
Teacher
Marion County Public Schools
03.2025 - Current
- Plan, prepare, and deliver lesson plans and instructional materials that facilitate active learning. Evaluate students' performance and development. Differentiated instruction to meet the diverse learning needs of students performing below grade level in mathematics
- Used data-driven strategies to monitor student progress and adjust instructional methods for improved outcomes. Incorporated hands-on activities, visual aids, and digital tools to support conceptual understanding and student engagement
- Collaborated with ESE staff and support teams to implement individualized learning plans and provide targeted interventions
- Created a supportive classroom environment that encouraged critical thinking, problem-solving, and academic confidence in math
Motor Vehicle Operator
James A. Haley Veterans Hospital
12.2023 - 04.2024
- Trained and mentored new operators on route navigation, safety protocols, fare policies, and customer interaction
- Assisted in route planning and scheduling to enhance service efficiency and reduce delays
- Served as a point of contact between operators and dispatch for operational updates and service adjustments
- Demonstrated sound judgment and quick decision-making in high-traffic and emergency
- Safely operated 35–40 ft buses along assigned local and regional routes across the Tampa /ST. Pete Area
- Delivered excellent customer service to a diverse ridership while ensuring ADA compliance and accessibility
Records Technician
Ocala Police Department
09.2020 - 11.2022
- Maintained and organized criminal and administrative records in compliance with FDLE/CJIS standards and Ocala PD policies
- Processed, indexed, and filed incident reports, arrest records, and supplemental documentation for timely retrieval
- Entered and updated data accurately in the Records Management System (RMS) and ensured consistency with physical files
- Responded to public records requests (FOIA) and law-enforcement inquiries promptly while safeguarding sensitive information
- Coordinate the release of reports, crash data, and body-worn camera footage per departmental guidelines
- Conducted regular audits of active and archived records to verify accuracy and adherence to retention schedules
- Prepared and distributed daily logs, arrest summaries, and clearance reports for patrol and investigative units
- Collaborated with dispatch, investigations, and administrative staff to streamline document flow and support departmental operations
Veterans Service Representative
Department of Veterans Affairs
04.2015 - 08.2019
- Assisted veterans and their families in accessing benefits, services, and resources through the U.S. Department of Veterans Affairs (VA) and other agencies
- Guided compensation claims, pension benefits, education, housing, and healthcare entitlements
- Reviewed and prepared documentation to support disability claims, service-connected conditions, and appeals
- Explained complex VA policies and procedures to veterans with empathy and accuracy
- Maintained strict confidentiality while handling sensitive personal and military service records
- Advocated for veterans by ensuring the timely and accurate submission of all applications and supporting evidence
- Collaborated with local, state, and federal agencies to connect clients with additional programs and support services
- Conducted outreach at community events, workshops, and veteran centers to raise awareness and provide on-site assistance
Bus Operator/Trainer
Central Florida Regional Transportation
01.2010 - 04.2014
- Safely operated 35–40 ft LYNX transit buses along assigned local and regional routes across Central Florida.
- Delivered excellent customer service to a diverse ridership while ensuring ADA compliance and accessibility
- Conducted pre-trip and post-trip inspections, reporting mechanical or safety concerns following DOT and LYNX standards
- Trained and mentored new operators on route navigation, safety protocols, fare policies, and customer interaction
- Assisted in route planning and scheduling to enhance service efficiency and reduce delays
- Served as a point of contact between operators and dispatch for operational updates and service adjustments
- Demonstrated sound judgment and quick decision-making in high-traffic and emergency
- Completed detailed daily logs and reports, including passenger counts, mileage, incidents, and route feedback
Education
BBA - Human Resource Management
Strayer University
Maitland, FLSkills
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
Training
- Senior Personnel Services Sergeant Advanced NCO Course
- Supervisor Development Course
- Personnel Service Center Basic NCO Course
- Primary Leadership Development Course
- Personnel Management Specialist Course, Unit Pay Administration Course, Equal Opportunity Advisor Course
Military Experience
- U.S ARMY
- Honorable Discharge
- Veteran Preference
- Personnel Actions, Awards, NCOERs, Promotions, Suspension of Favorable Actions, Leaves and Passes, and Military Pay, responsible for timely Personnel Accounting and Strength Reporting.
Timeline
Teacher
Marion County Public Schools
03.2025 - Current
Motor Vehicle Operator
James A. Haley Veterans Hospital
12.2023 - 04.2024
Records Technician
Ocala Police Department
09.2020 - 11.2022
Veterans Service Representative
Department of Veterans Affairs
04.2015 - 08.2019
Bus Operator/Trainer
Central Florida Regional Transportation
01.2010 - 04.2014
BBA - Human Resource Management
Strayer University
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