Sydney Harvard
Pasadena,CA
Summary
My work experience has prepared me to thrive in fast-paced, service-oriented roles, supported by extensive experience in customer service, event coordination, and restaurant settings. I am a team player with a strong work ethic,adaptability, and an ability to learn quickly and follow directions effectively.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Ispy Jewelry
Los Angeles, CA
08.2023 - Current
- Established and cultivated a compelling brand identity, adeptly managing paid brand collaborations and promotional campaigns.
- Scheduled meetings and calls between businesses and brand ambassadors, as well as creating extensive content calendars to streamline posting.
- Managed end-to-end campaign execution, content creation, user data analysis, and proactive engagement with audience feedback on the business's social media platform.
Server and Bartender
Pluto Labs
Los Angeles, CA
03.2022 - 08.2023
- Provided efficient and friendly bottle and drink service.
- Prepared drinks according to an event-specific menu, catering to functions accommodating as many as 300 attendees.
- Handled customer transactions and payments.
- Handled table-side beverage service
- Offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Cashier and Server
Asian Box
Irvine, CA
09.2018 - 08.2020
- Provided friendly service and maintained customer satisfaction in a fast paced environment.
- Operated register while handling in person and online orders.
- Memorized a complex customizable menu, prepared and served meals to patrons.
- Ensured that customers received exceptional service and had a pleasurable experience.
Cashier
Snow Heaven
Lake Forest, CA
09.2016 - 01.2018
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Served food and drink at window to customers
- Maintained customer satisfaction
- Memorized extensive menu and seasonal beverage list and recipes
- Prepared food and drinks
Education
Bachelor of Arts - Psychology
University of California Irvine
Irvine, CA09-2020
Skills
- Exceptional customer service
- Positive attitude and Personability
- Multitasking and organization
- Patience and cooperation
- Customer satisfaction and conflict resolution
- Menu memorization
- Liquor, wine, and food service
- Teamwork and interpersonal skills
Affiliations
In my free time I volunteer at Pasadena's local Women's Shelter and The Hunington Hospital
Timeline
Administrative Assistant
Ispy Jewelry
08.2023 - Current
Server and Bartender
Pluto Labs
03.2022 - 08.2023
Cashier and Server
Asian Box
09.2018 - 08.2020
Cashier
Snow Heaven
09.2016 - 01.2018
Bachelor of Arts - Psychology
University of California Irvine