Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Hedman

Logan

Summary

Excelled in creating positive customer experiences and fostering team productivity. Demonstrates a strong blend of conflict resolution techniques and inventory control, driving efficiency and customer satisfaction.

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
07.2021 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Front Desk Receptionist

Massage Luxe Spa
08.2022 - 11.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Guest Guide

Ahhhsome Relaxation
02.2022 - 08.2022
  • Built personal relationships with guests to promote positive experiences.
  • Checked tour facilities for cleanliness, safety and functionality.
  • Demonstrated superior professionalism while interacting with customers and vendors.

Education

Master Esthetics

Paul Mitchell The School
Logan, UT
03-2025

Skills

  • Workplace safety
  • Staff management
  • Customer-oriented
  • Inventory control and record keeping
  • Problem-solving
  • Team leadership
  • Positive attitude
  • Strong verbal and written communication
  • Sales and upselling
  • Employee training
  • Cash handling
  • Conflict resolution techniques

Timeline

Front Desk Receptionist

Massage Luxe Spa
08.2022 - 11.2022

Guest Guide

Ahhhsome Relaxation
02.2022 - 08.2022

Shift Supervisor

Starbucks
07.2021 - Current

Master Esthetics

Paul Mitchell The School

Similar Profiles

CREATE PROFILE
Sydney Hedman