Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Sydney Heisler

Warren,Michigan

Summary

Recent graduate with a strong work ethic and effective communication skills, eager to contribute to a dynamic team and support organizational goals. Skilled in research, technical problem-solving, and optimizing performance. Detail-oriented, capable of managing projects, and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to drive organizational success.

Overview

5
5
years of professional experience

Work History

Security Training Administrator

Rock Security
Detroit, Michigan
04.2019 - Current
  • Played a key role in developing new administrative systems, procedures, and policies.
  • Demonstrated proficiency in creating presentations using various Microsoft Office Suite applications.
  • Facilitated smooth running of meetings, conferences, and travel arrangements.
  • Compiled training data from multiple sources into comprehensive reports for management review.
  • Prepared reports on various projects for management review.
  • Responded promptly to customer complaints in a professional manner.
  • Employed Excel to design custom spreadsheets for monitoring project progress, training records, and associated data.
  • Maintained organized email system through careful monitoring and distribution of incoming messages.
  • Compiled statistical data from various sources for analysis.
  • Answered incoming calls and responded to customer inquiries.
  • Scheduled and organized staff meetings along with coordinating logistics for security training programs.
  • Acted as a central point of contact for external stakeholders, fostering strong relationships with clients and partners.

Education

Bachelor of Science - Criminal Justice

Ferris State University
Big Rapids, MI
12-2023

Skills

  • Communication
  • Multitasking
  • Analytical and Critical Thinking
  • Recordkeeping and File Management
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Training & Development
  • Program Oversight
  • Project Coordination
  • Schedule Coordination
  • Policy writing
  • Team Collaboration

Accomplishments

  • Member of the National Society of Collegiate Scholars

References

References available upon request.

Timeline

Security Training Administrator

Rock Security
04.2019 - Current

Bachelor of Science - Criminal Justice

Ferris State University
Sydney Heisler