Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Henderson

Gainesville

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Light-hearted and friendly professional skilled in customer service.

Overview

3
3
years of professional experience

Work History

Assistant Manager of Operations

Pacific Sunwear
09.2024 - Current
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.

Crew Member

AMC Theatres
10.2022 - 08.2024
  • Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, and usher.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Managed cash transactions accurately while adhering to all financial policies, ensuring proper handling of funds and minimal discrepancies.

Server

Japanica Steak House
07.2022 - 09.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.

Education

Bachelor of Science - Health Education & Behavior

University of Florida
Gainesville, FL
2028

High School Diploma -

Lincoln High School
Tallahassee, FL
05.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Customer Engagement
  • Heavy Lifting
  • Store Opening and Closing

Timeline

Assistant Manager of Operations

Pacific Sunwear
09.2024 - Current

Crew Member

AMC Theatres
10.2022 - 08.2024

Server

Japanica Steak House
07.2022 - 09.2022

Bachelor of Science - Health Education & Behavior

University of Florida

High School Diploma -

Lincoln High School

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Sydney Henderson