Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Herd

Arlington

Summary

Experienced service professional transitioning to legal support roles. Proven ability to manage fast-paced environments, resolve conflicts, and lead teams with empathy, and efficiency. Strong communicator with a talent for organization, multitasking, and maintaining confidentiality—ready to bring exceptional client service, and attention to detail to a paralegal position. Dedicated to maintaining professionalism and integrity while providing high-quality administrative support to attorneys.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Catering Server and Cook

Sage Dining
Fort Worth
08.2023 - Current
  • Serving food and drinks in a timely manner, and ensuring guests have a unique dining experience
  • Setting up tables, linens, and chairs, and removing courses and replenishing utensils
  • Greeting and welcoming guests, and answering questions about menu items
  • Setting up and replenishing buffet areas, and maintaining buffet supplies
  • Cleaning tables and keeping the floor clean
  • Checking with guests to ensure satisfaction and take action to correct any problems
  • Understanding and adhering to safe food handling practices

Life Insurance Agent

The Bothe Company
Fort Worth
11.2017 - 11.2021
  • Maintained high standards of customer service by building relationships with clients.
  • Provided coverage option information to assist clients in protecting assets.
  • Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Obtained underwriting approval by completing application for coverage.
  • Met with customers to provide information about available products and policies.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high stress situations.
  • Conducted annual reviews of existing policies to update information.

Server Trainer

Studio Movie Grill
Arlington And Dallas
01.2014 - 08.2015
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.

Server/Trainer

Fresco's Mexican Cantina
Watauga
05.2009 - 05.2013
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Created, updated and implemented training plans in collaboration with restaurant management.
  • Fostered positive environment of learning to support and develop proficient certified servers to limit liability.

Server/Trainer

Bobby V's Arlington Texas
Arlington
04.2005 - 04.2009
  • Trained new team members on restaurant procedures, menu items and performance strategies.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
  • Provided continuous evaluation and feedback to server employees.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Created, updated and implemented training plans in collaboration with restaurant management.

Education

Paralegal Certification -

Arlington Career Institute
Arlington, Texas
07.2025

Medical Assistant Certification -

Sanford Brown College
Dallas, Texas
01.2011

Associate of Applied Science - Criminal Justice

Kaplan University
Online

Skills

  • Legal research
  • Document preparation
  • Client communication
  • Case file organization
  • Administrative support
  • Proficient in MS office
  • Communication skills
  • Fort Worth Paralegal Association

Certification

  • Paralegal/Legal Assistant Certification
  • July 1, 2025

Timeline

Catering Server and Cook

Sage Dining
08.2023 - Current

Life Insurance Agent

The Bothe Company
11.2017 - 11.2021

Server Trainer

Studio Movie Grill
01.2014 - 08.2015

Server/Trainer

Fresco's Mexican Cantina
05.2009 - 05.2013

Server/Trainer

Bobby V's Arlington Texas
04.2005 - 04.2009

Paralegal Certification -

Arlington Career Institute

Medical Assistant Certification -

Sanford Brown College

Associate of Applied Science - Criminal Justice

Kaplan University

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