Sydney Hoffman
Los Angeles,CA
Summary
Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Committed and hardworking worker with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Front End Cashier
Ghost Pizza Kitchen
2023.02 - Current
- Greeted customers and responded to requests for information.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Approached every question or concern with calm and level-headed approach.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Set up front-end merchandise displays to attract customers and showcase store products.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Cashier
Holiday Stationstores
2022.04 - 2023.01
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
Drive-Thru Cashier Superviser
Kentucky Fried Chicken
2020.07 - 2022.03
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Assisted customers with menu items and accurate order fulfillment.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Resolved problems with orders quickly and offered refund or replacement.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
- Followed company policies and procedures regarding cash handling.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Used POS system to enter orders, process payments and issue receipts.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Lunch Server
Nicholas Joseph Begich Middle School
2019.10 - 2020.03
- Circulated among tables to assist young students and special needs children with opening milk containers and lunch items.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
- Oversaw lunchroom workers and kitchen staff in preparation, delivery and cleaning duties.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Monitored student behavior and implemented corrective actions.
- Walked around cafeteria looking for spills and assisting students with opening food containers.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
- Organized cafeteria environment and serving line to provide efficient diner flow during lunch rush.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
Education
No Degree -
Alternative Career Education Program
37 Community Park Loop, Anchorage, Alaska 9950805.2022
High School Diploma -
Robert Service High School
5577 Abbott Rd, Anchorage, AK 9950705.2019
Skills
- Bagging and Packaging
- Customer Complaint Resolution
- Staff Supervision
- Personal Service
- POS Inventory System Operation
- Cash Register Systems
- Liquor Regulations and Compliance
- ID Verification
- Till Counting
- POS Transactions
- Customer Loyalty Programs
- Cash Handling
- Hospitality and Accommodation
- Maintaining Clean Work Areas
- Special Requests
- Gift Wrapping
- Restocking Processes
- Cashier Oversight
- Sweeping and Mopping
- Front-End Support
- Hygiene Standards
- Merchandise Packaging
- Restock Products
- Work Task Prioritization
Timeline
Front End Cashier
Ghost Pizza Kitchen
2023.02 - Current
Cashier
Holiday Stationstores
2022.04 - 2023.01
Drive-Thru Cashier Superviser
Kentucky Fried Chicken
2020.07 - 2022.03
Lunch Server
Nicholas Joseph Begich Middle School
2019.10 - 2020.03
No Degree -
Alternative Career Education Program
High School Diploma -
Robert Service High School
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