Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Hopkins

Stuart,VA

Summary

Highly motivated high school graduate with over a year of waitress experience, a valuable office internship, and hands-on customer service experience at Chick-fil-A. Skilled in multitasking and thriving in fast-paced environments while delivering high-quality service. At Chick-fil-A, strengthened communication, professionalism, and a customer-first mindset—key assets in any customer-facing role. Proven ability to resolve concerns efficiently, stay organized under pressure, and build positive customer relationships. Ready to bring strong work ethic, adaptability, and a commitment to excellence to future opportunities.

Overview

3
3
years of professional experience

Work History

FOH Team Member

Chick-fil-A
05.2024 - 05.2025
  • Helped guests at tables when in need of assistance.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Processed customer payments and balanced cash drawers.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Intern

Boyce-Holland Veterinary Services
08.2023 - 12.2023
  • Greeted customers at the front desk and checked them into the computer system
  • Processed payments upon checkout
  • Created files/charts for new patients and updated past ones with previous visits and medical history
  • Arranged and organized files in alphabetical order
  • Answered the phone and supplied clients with helpful information
  • Provided an overall comfortable and friendly environment for the client and patient during their visit

Waitress

Simply Suzanne's Cafe
07.2022 - 09.2023
  • Greeted customers and escorted them to their tables
  • Used effective communication while taking food and drink orders on order slips
  • Memorized the menu and was prepared to recommend dishes and answer any questions about what was being offered
  • Informed customers of daily specials
  • Practiced cleanliness while handling/delivering food
  • Rolled silverware, set up food stations, or set up dining areas to prepare for the next shift or large parties
  • Stocked service areas with supplies such as coffee, food, tableware, and linens
  • Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, checking and cleaning bathrooms, and washing dishes
  • Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
  • Removed dishes and glasses from tables or counters, wiping them down and keeping the dining room tidy at all times
  • Answered the phone and took reservations and to-go orders
  • Routinely checked with customers to ensure that they were happy with their food and that their drinks were refilled at all times, along with anything else that they needed

Education

High School Diploma -

Patrick County High School
Stuart, Virginia
05-2025

Skills

  • Customer service
  • Problem solving
  • Communication
  • Organization
  • Teamwork
  • Computer skills
  • Active listening
  • Time management

Timeline

FOH Team Member

Chick-fil-A
05.2024 - 05.2025

Intern

Boyce-Holland Veterinary Services
08.2023 - 12.2023

Waitress

Simply Suzanne's Cafe
07.2022 - 09.2023

High School Diploma -

Patrick County High School