Hi, I’m
Sydney Howard
Career Service Advisor
Peoria,AZ
Summary
Energetic career services advisor enthusiastic about helping students create a bright future based on personal strengths, academic ability and career goals. Motivated to identify core organizational needs and key resources to ensure maximum student benefit.
Overview
9
years of professional experience
Work History
Smith Chason College
Career Services Advisor
03.2022 - Current
Job overview
- Maintain detailed records of student interactions within the Career Services database for accurate reporting purposes.
- Match job seekers to employer positions and maintain ongoing relationships with companies to drive successful outcomes.
- Conduct mock interviews and work with job seekers to develop and enhance networking skills.
- Streamline the Career Services department's processes, creating a more efficient system for managing resources and appointments.
- Exceed ACCSC job placement benchmark of 70% within three months of cohort graduation
- Conduct thorough evaluations of resumes and cover letters to ensure they were well-written and targeted towards desired positions.
- Maintain placement records and reports to comply with ACCSC Standards of Accreditation.
- Create, implement and maintain departmental process maps for 15+ employees and provide training when necessary
The Martin Family
Private Nanny
08.2020 - 08.2021
Job overview
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Fairmont Scottsdale Princess Resort
Assistant Food and Beverage Manager
05.2016 - 04.2020
Job overview
- Maintained open lines of communication with kitchen staff to ensure timely execution of orders during peak service periods.
- Assisted in menu development, incorporating seasonal ingredients and trending flavors to appeal to a diverse clientele.
- Managed employee scheduling, ensuring adequate coverage during peak hours while minimizing labor costs where possible.
- Oversaw daily financial transactions, including cash handling procedures, revenue tracking, and budget analysis for continuous improvement efforts.
- Mentored junior team members, fostering professional growth opportunities through guidance and constructive feedback.
- Streamlined processes within the department to increase overall productivity while maintaining quality standards.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Alaska Airlines
Flight Attendant
05.2015 - 05.2016
Job overview
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Relayed updates and information to passengers after confirming key details with pilot.
Education
Maricopa Community Colleges - Glendale Community CollegeGlendale, AZ
from General Education
05.2001
University Overview
- French Club Member
Northern Arizona UniversityFlagstaff, AZ
from Anthropology
University Overview
- NAU Archery Club Member
Maricopa Community Colleges - Glendale Community CollegeGlendale, AZ
Associate of Arts from Anthropology
05.2001
University Overview
- Dean's List 2023
- French Club President 2022 - 2023
- MCC Archaeology Field School 2022 - 2023
- Anthropology Club Member
Skills
Microsoft Office Proficiency
Strong Communication Skills
Conflict Resolution Techniques
Multicultural Competence
Data Tracking and Reporting
Workshop Presentation Abilities
Behavioral Analysis
Motivating Students
Critical Thinking
Process Mapping
Creative Problem Solving
3D Thinking
Languages
English
Native or Bilingual
French
Professional Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Accomplished key ACCSC reporting objectives for 7 straight quarters.
- Manage outreach for Alumni cohort of over 1000 graduates
- Improved department recordkeeping and collected graduate registry data by reorganizing tracking method which increased efficiency.
- Create, implement and maintain numerous internal process maps and standard operating procedures
- Provide training and onboarding assistance to Career Services Regional Director
- Promoted from career services coordinator to career services advisor with less than one year of experience
- Assisted Regional Director in planning, preparing and executing 300+ person graduation event with four months of experience
- Routinely advise leadership on best practices both departmental and student facing.
Software
Canva - Advanced
MS Office - Expert
Social Media (Instagram, X, TikTok, Facebook) - Expert
Communication (Skype, Teams, WebEx, Zoom) - Expert
Presentation (Powerpoint, Google Slides) - Expert
Timeline
Career Services Advisor
Smith Chason College
03.2022 - Current
Private Nanny
The Martin Family
08.2020 - 08.2021
Assistant Food and Beverage Manager
Fairmont Scottsdale Princess Resort
05.2016 - 04.2020
Flight Attendant
Alaska Airlines
05.2015 - 05.2016
Maricopa Community Colleges - Glendale Community College
from General Education
05.2001
Maricopa Community Colleges - Glendale Community College
Associate of Arts from Anthropology
05.2001
Northern Arizona University
from Anthropology