Sydney Hughes
Lenoir,NC
Summary
Experienced nurse with a strong background in home and hospital care, specializing in infusion therapy and remote triage. Skilled in patient education, discharge planning, and care coordination, with a focus on efficient and compassionate patient outcomes. Adept at adapting to fast-paced environments and collaborating with multidisciplinary teams to enhance patient care.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Home Infusion Nurse
Advantage Infusion Services
, NC
12.2024 - Current
- Coordinate Home infusion visits, along with delivery of supplies and medications
- Start Intravenous access or access implanted device
- Monitor the patient and follow protocols for infusion reactions and education
- Create and continue POC coordinating with providers, pharmacy, and other care support
- Skilled at breaking down complex problems in a way anyone can understand with dignity
- Establishment of care
- Discharge planning
RN
IntellaTriage
07.2024 - Current
- Remote Triage nurse
- Fast-paced environment requiring multi-tasking, excellent phone customer service, crisis care, proficiency in Microsoft Office, Teams, call center software, and multiple medical records for review and data entry
- Appropriate care recommendations base, providing guidance or technical assistance to less experienced team members, troubleshooting, jovial team player
- Using resources for situations that didn't have an exact protocol to arrive at effective solutions, and following procedures for multiple clients to provide widespread care to patients and their families quickly
- Managing confidential information within established procedures may receive guidance on new assignments
- Adept at delivering error free work
RN
Trustaff & Aya
03.2022 - 02.2024
- March 2021-September 2024 Oncology/hematology RN
- Apply advanced problem-solving abilities using medical training and experience to troubleshoot, following the data to drive decision-making without overlooking patient assessments to converse with the individual for efficient care and effective outcomes.
- Managing CVCs.
- Assisting with emergency procedures at bedside as well as catching the early signs to escalate to providers without delay; many avoiding critical levels, unnecessary procedures, tests, and reducing unnecessary time in facilities
- Ensuring compliance with policies and procedures in regard to clinical preceptor leadership for student nurses in training; acting preceptor
- Daily therapeutic communication as a liaison between care environments
- Daily chart review and data entry tasks to ensure compliance and completeness of records working closely with unit Case Manager and Utilization Review Nurses
- Strong skills in conflict resolution and jovial team player. Able to tactfully ask questions to get
- Collaborating with providers to ensure all patient interactions are appropriately managed and documented
- MedSurg/Telemetry float nurse 2020-2024
- Discharge Planner
- Experience as a float nurse
- Able to adjust quickly and merge with care team
- Review Lab results to autonomously evaluate and escalate
- Critical thinking to prioritize, develop, and execute informed decision making; this includes educating patient and family in ways they are able to confirm they understand
- Documentation: precise and compliant with regulatory requirements
- Extensive end of life care experience with palliative and hospice
RN
Washington Regional
08.2020 - 07.2022
- Company Overview: Fayetteville Arkansas
- Med surg unit, step down unit, and cancer treatment wing
- Evolved to being a float nurse including the women's tower, cardiac unit, neuro unit, orthopedics, and frequently had student nurses assigned to me
- Assisted with implementation of telehealth resources during triage
- Empathetic listener
- Ability and enjoyment working in fast paced environments with multi-tasking
- Easily adaptable, fast learner, comfortable giving and receiving feedback
- Additional skills: extensive experience with wound care, memory care, hospice or end of life transitioning, and psychiatric holds involving behavioral health care
- Fayetteville Arkansas
CNA
Good Shephard In-Home Healthcare, LLC
07.2018 - 06.2020
- Company Overview: Springdale, AR
- Assist with ADL's
- Transfer and transportation of patients
- Assist with grocery shopping
- Transport to and from appointments as needed
- Coordinate and facilitate patient care within my scope of duties
- Excellent phone and computer written skills and etiquette
- Book-keeping and other office assistant duties using Microsoft office or word and excel
- Springdale, AR
Caregiver for Grandparents
self
, AR
01.2017 - 01.2019
- Memory Care
- Redirecting to reduce outbursts and agitation.
- Redirecting to ensure safety
- Assist with ADL's
- Assist with errands and meal preparation
- Emotional support and therapeutic communication
- Assisted with exercise
- Problem solving
- Ability to explain complex concepts in a way patients and family can understand
- Friendly and hard-working
Farm Manager
Patrick Williams
, CA
01.2014 - 01.2017
- Handled money by accurately setting up registers, balancing drawers and preparing daily deposits.
- Analyzed data from previous growing seasons in order to identify areas for improvement in current season's operations.
- Conducted or supervised plant examinations to identify diseases or parasites.
- Worked with owner to determine farm needs.
- Inspected facilities and equipment for signs of disrepair, recommending service or repairs.
- Oversaw grower relationships to procure products to meet quality, price and terms.
- Trained new workers on safety and ranch procedures.
- Managed employees and subcontractors to meet or exceed cost, yield and quality goals.
- Hired seasonal workers and provided training on safety protocols and use of equipment.
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
- Established quality control procedures for grading produce according to industry standards.
- Monitored weather conditions and adjusted strategies accordingly to avoid losses.
- Positioned and monitored plant irrigation systems.
- Established safety procedures and took action to minimize safety incidents on farm.
- Developed and implemented a crop rotation plan to optimize soil fertility and yield.
Manager at Subway
Jim McGary
Pittsford, NY
09.2006 - 07.2011
- Delegated work to staff, setting priorities and goals while always working alongside them setting the example.
- Resolved customer complaints promptly and professionally.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Implemented strategies to increase sales and profitability of the shop.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mitigated business risks by working closely with staff members and assessing performance.
- Conducted regular staff meetings to communicate goals and solicit feedback.
- Maintained high standards of customer service throughout the store.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Formed and sustained strategic relationships with clients.
- Oversaw the recruitment, training and development of new staff members.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Improved cost control and staff efficiency to maximize profitability.
- Ensured compliance with all relevant health, safety and security regulations.
Education
Associate degree - Nursing
Northwest Arkansas Community College
Bentonville, Arkansas01.2020
Associate of Science - Business Administration And Management
Monroe Community College
Rochester, NY12-2011
Skills
- Care coordination
- Discharge planning
- Data entry
- Patient education
- Compliance documentation
- Conflict resolution
- Remote triage
- Treatment recommendations
- Health education
- Manage cases
- Intake and discharge
- Multitasking capacity (have been jokingly named the 3 person woman for efficiency in my duties)
- Problem-solving aptitude
- Treatment plan modification
- Interpersonal skills
- Delegation and motivation
- IV drug therapy management
- Rehabilitation support
- Medical supply management
- Goal setting
- Rehabilitation assistance
- Geriatric care
- Adaptability
- Professionalism
- Written communication
- Team collaboration
- Intravenous access
- Patient monitoring
Certification
- Conflict Resolution I
- Conflict Resoltuion II
NIHSS
- National Institute of Health Stroke Scale
ACLS
- Advanced Cardiac Life Support from The American Heart Asssociation
References
References available upon request.
Timeline
Home Infusion Nurse
Advantage Infusion Services
12.2024 - Current
RN
IntellaTriage
07.2024 - Current
RN
Trustaff & Aya
03.2022 - 02.2024
RN
Washington Regional
08.2020 - 07.2022
CNA
Good Shephard In-Home Healthcare, LLC
07.2018 - 06.2020
Caregiver for Grandparents
self
01.2017 - 01.2019
Farm Manager
Patrick Williams
01.2014 - 01.2017
Manager at Subway
Jim McGary
09.2006 - 07.2011
Associate degree - Nursing
Northwest Arkansas Community College
Associate of Science - Business Administration And Management
Monroe Community College
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