Sydney Hurley
Reno,NV
Summary
I've been in fine dining restaurants since I was 18. I started out hosting and worked my way up to be a lead service bartender and server. I'm very friendly, confident, creative, and passionate about what I do. From creating seasonal drink menus to forming healthy working relationships with my patrons and peers, I've thrived in food and wine business for over five years. I have extensive knowledge of both front and back of house service as well as finding new ways improve both. I love being able to connect with people through food and drink and learn as much as I can to make people happy.
Overview
5
5
years of professional experience
Work History
Bartender
Roxy
Reno, Nevada
07.2022 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Assisted in setting up the bar for service shift.
- Trained new bartenders on drink preparation and upselling techniques.
- Developed seasonal menus with a focus on fresh and healthy ingredients.
- Conducted research on wines from different regions and vintages in order to provide more comprehensive classes and tastings.
- Participated in weekly meetings with other educators in order to share best practices for teaching about wine.
Busser
George's At The Cove
La Jolla, California
06.2021 - 02.2022
- Provided quick and efficient clearing of tables between courses.
- Delivered food orders to tables in a timely manner according to company standards.
- Provided assistance to other bussers or waitstaff when needed.
- Took initiative to help others whenever necessary.
- Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
Host
Roxy Carmichael - Experience Style
Reno, Nevada
07.2019 - 03.2021
- Took reservations over phone and in person.
- Managed dining room layout to maximize efficiency of staff members.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Assisted in the preparation of food items according to recipes and instructions.
Education
Associate of Arts - Elementary Education
Tmcc Magnet High School
Reno, NVSkills
- Menu Memorization
- Creative Mixology
- Customer service expertise
- Extensive wine knowledge
- Salesmanship
- Outgoing Personality
- New Hire Training
- Food Preparation
- Food Service
- Handling Difficult Customers
- Wine and liquor expertise
- Reservation Management
Affiliations
- Choir/theater kid in high school
- Pilates
- Spending time with my rescue pitbull, Lolly
- Painting
- Building a collection of plants
- Cooking
- Home-based mixology
Languages
English
Professional
Spanish
Limited
References
References available upon request.
Timeline
Bartender
Roxy
07.2022 - Current
Busser
George's At The Cove
06.2021 - 02.2022
Host
Roxy Carmichael - Experience Style
07.2019 - 03.2021
Associate of Arts - Elementary Education
Tmcc Magnet High School
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