Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Irvin

Indianapolis,IN

Summary

As a senior at the University of Mississippi majoring in Allied Health, I have built a strong academic foundation in healthcare operations, patient care, and administrative functions. Coupled with my hands on experience in medical consulting, hospital environments, call center support, medical coding, and insurance processing, I am confident in my ability to contribute positively to your team.

Throughout my academic journey, I have developed a deep understanding of the healthcare system and the importance of providing efficient, compassionate, and detail oriented service. My background as a medical consultant and hospital support staff has strengthened my ability to interact professionally with patients and healthcare providers. I have also gained valuable technical experience with electronic health records, medical billing codes, and insurance claims while working as a medical coder and insurance agent.

In addition, my role as a call representative taught me the importance of clear communication and problem solving in high-pressure situations. I take pride in being organized, adaptable, and able to multitask skills that are essential in a busy medical office.

I am excited about the opportunity to bring my passion for healthcare, strong administrative skills, and patient-focused approach to your organization. I would welcome the chance to further discuss how I can be a valuable addition to your team. Thank you for considering my application.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Housekeeper

Oliver Hotel
Oxford, MS
06.2024 - Current
  • Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
  • Cleaned and restocked restroom areas with towels and toiletries.
  • Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
  • Proficiently managed time to complete assigned tasks within allocated deadlines.

Student Worker

Outreach
Oxford, MS
02.2024 - 07.2024
  • Maintained front office by answering phones and greeting students and visitors.
  • Helped individuals with technology-related inquiries and troubleshooting.

Deli Associate

Walmart
Oxford, MS
07.2023 - 01.2024
  • Maintained cleanliness of deli area, including counters, shelves, display cases, and equipment.
  • Developed relationships with customers to encourage repeat sales.
  • Worked closely with team members to maintain efficient workflow during peak hours.
  • Sliced and weighed deli meats and cheeses for customer purchase.
  • Prepared, packaged, and labeled products for sale to customers.
  • Took inventory of deli items and restocked shelves when necessary.

Medical Consultant

Green Health Docs
Oxford, MS
07.2023 - 09.2023
  • Conducted research into new treatments and therapies for various illnesses.
  • Analyzed data from clinical trials to identify trends in patient outcomes.
  • Utilized advanced technologies such as MRI, CT scans, and X-rays for diagnosis of diseases.

Patient Care Assistant

Baptist Memorial Hospital
Oxford, MS
07.2021 - 11.2021
  • Provided compassionate and attentive patient care, including assisting with activities of daily living such as bathing, dressing, grooming and toileting.
  • Participated in multi-skilled activities, supporting patient-centered approach to achieving desired outcomes.
  • Developed strong relationships with interdisciplinary team members to ensure appropriate coordination of care delivery.
  • Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
  • Collected Vitals, weight and kept up with my patients health.

Call Center Representative

DialAmerica
Indianapolis, Indiana
07.2019 - 01.2020
  • Answered incoming calls promptly and professionally, addressing customer inquiries with empathy and understanding.
  • Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers.
  • Proficiently handled high call volumes while maintaining quality service standards.
  • Met performance goals and call center metrics in fast-paced performance setting.
  • Answered calls, left voicemails, and scheduled follow-up calls to drive customer engagement.
  • Used database system to record notes and call information.

Education

Bachelor of Arts - Allied Health

University of Mississippi
University, MS
05-2026

Skills

  • Patient care
  • Medical terminology
  • Health data analysis
  • Customer service
  • Team collaboration
  • Time management
  • Research skills
  • Multitasking and organization
  • Detail-oriented
  • Effective communication
  • Vital signs monitoring
  • Electronic medical records
  • Document control
  • Hospitality services
  • Organization skills
  • Building relationships
  • Administrative skills
  • Verbal and written communication
  • File organization

Certification

  • CPT - Certified Phlebotomy Technician
  • CPR - American Heart Association

Timeline

Housekeeper

Oliver Hotel
06.2024 - Current

Student Worker

Outreach
02.2024 - 07.2024

Deli Associate

Walmart
07.2023 - 01.2024

Medical Consultant

Green Health Docs
07.2023 - 09.2023

Patient Care Assistant

Baptist Memorial Hospital
07.2021 - 11.2021

Call Center Representative

DialAmerica
07.2019 - 01.2020

Bachelor of Arts - Allied Health

University of Mississippi
Sydney Irvin