Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydney Jno-Baptiste

San Bernardino,CA

Summary

Dedicated security professional with extensive experience at Pacwest Security, excelling in incident investigation and customer service. Proven ability to enforce safety protocols and ensure compliance, while effectively communicating with clients and law enforcement. Recognized for meticulous record keeping and a keen attention to detail, contributing to a secure environment.

Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.

Overview

2
2
years of professional experience

Work History

Unarmed Security Officer

Pacwest Security
Ontario, CA
06.2023 - 09.2023
  • Investigated suspicious activity or incidents according to company guidelines.
  • Provided customer service assistance in resolving conflicts or disputes.
  • Conducted security checks on staff entering or leaving the premises.
  • Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
  • Inspected buildings periodically for signs of intrusion or damage.

Unarmed Security Guard

Allied Universal Security Services
Ontario, California
03.2022 - 10.2022
  • Ensured compliance with applicable laws, regulations, and company policies.
  • Observed all entrances for any signs of criminal activities or trespassers.
  • Provided assistance to law enforcement officers during investigations as necessary.
  • Communicated effectively with customers in order to provide excellent customer service experience.
  • Conducted daily security checks of the premises, equipment, and vehicles.
  • Maintained accurate records of daily occurrences including shift logs and incident reports.
  • Verified identification documents presented by individuals entering the facility as part of routine security procedures.

Education

High School Diploma -

San Andreas High School
Highland, CA
03-2016

Skills

  • Incident investigation
  • Security compliance
  • Customer service
  • Access control
  • Patrol procedures
  • Record keeping
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Time management
  • Safety protocols
  • Ground patrol
  • Incident reporting
  • Theft prevention

Timeline

Unarmed Security Officer

Pacwest Security
06.2023 - 09.2023

Unarmed Security Guard

Allied Universal Security Services
03.2022 - 10.2022

High School Diploma -

San Andreas High School
Sydney Jno-Baptiste