Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sydney Johnson

Dallas,TX

Summary

A dedicated and hardworking leasing professional with proven success in her role while handling other duties such as marketing, event planning, training new hires and resident resolution. Highly proficient in building lasting relationships with her residents and colleagues, to further the companies goals. Ready to leverage training and experience to take on new professional challenges.

Overview

6
6
years of professional experience

Work History

Senior Leasing Professional

AMLI Residential
Irving, TX
08.2019 - Current
  • Help prospects find leases to suit needs
  • Verified tenant incomes and other information before accepting lease applications.
  • Inspected properties before a new tenant move-ins to schedule maintenance, cleaners and other services.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • In charge of all marketing duties including scheduling events, posting on social media and checking the ILS audit
  • Peer train new hires within the company
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Maintain a closing ratio over 30%

Physician Office Representative

Baylor Scott & White Medical Center
Mckinney, TX
04.2017 - 08.2019
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Recruited new patients to the facility
  • Processed medical records requests from outside providers
  • Entered procedure codes and diagnosis codes into medical billing software.

Front Office Coordinator

Jeffers, Mann And Artman Pediatrics
Wake Forest, North Carolina
08.2015 - 07.2016
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Kept waiting room neat and organized
  • Helped patients complete necessary medical forms and documentation.

Education

No Degree -

Wake Technical Community College
Raleigh, NC

High School Diploma -

Millbrook High School
Raleigh, NC
06.2014

Skills

  • Violation Resolution
  • Market Trend Analysis
  • Administrative Leadership
  • Application Verification
  • Customer Service
  • Property Tours
  • Active Listening
  • Resident Retention
  • Marketing
  • Event Planning
  • Team Player

Accomplishments

  • Apart of the $4 Million Dollar Club
  • 2021 Peer Trainer Of The Year
  • 2021 AAGD Leasing Consultant Of The Year Nominee

Timeline

Senior Leasing Professional

AMLI Residential
08.2019 - Current

Physician Office Representative

Baylor Scott & White Medical Center
04.2017 - 08.2019

Front Office Coordinator

Jeffers, Mann And Artman Pediatrics
08.2015 - 07.2016

No Degree -

Wake Technical Community College

High School Diploma -

Millbrook High School

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Sydney Johnson