Sydney Johnson
Big Lake,MN
Summary
Program Coordinator who is organized, illustrates servant leadership qualities, and proficient problem solving capabilities. As a Program Coordinator we wear many hats. The "hats" I wear stretch from managing staff schedules, trainings, program budgeting, and state/county legislation. I am motivated to gain experience and work well under high pressure/time sensitive situations. My greatest qualities are organization, excellent communication, multitasking, and creative thinking. I am a fast learner who is motivated to increase their knowledge and experience. I have extensive experience in Microsoft Word, Excell, Teams, and Quicken.
Overview
4
4
years of professional experience
Work History
Program Coordinator
AME Community Services
04.2023 - Current
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
- Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
- Tracked and reported expenses accurately to manage program budgets.
- Provided technical support to staff with necessary resources to carry out duties successfully.
- Designed program implementation and maintenance plan.
- Oversaw staff schedules and assignments to handle programming demands.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Verified accuracy of 245 D, state, and county, requirements.
Behavior Health Technician
KVC Kansas
10.2022 - 04.2023
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated on-site activities, support groups, and outings for clients.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Performed client intake procedures according to internal standards for new admissions.
- Prepared and submitted daily reports to management.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
Direct Support Professional
AME Community Services
05.2022 - 08.2022
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
HR Assistant
A&M Business Interior Services
12.2019 - 08.2021
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Answered and redirected incoming phone calls for office.
Education
Bachelor of Science - Communication Sciences And Disorders
Fort Hays State University
Hays12.2022
High School Diploma -
Buffalo High School
Buffalo, MN06.2018
Skills
- Financial Administration
- Generating Schedules
- Expense Tracking
- Team Oversight
- Project Coordination
- Process Improvements
- Strategic Planning
- Project Management
- Proactive Mindset
- Facility Management
- Staff Development
- Office Administration
- Hiring and recruitment knowledge
Timeline
Program Coordinator
AME Community Services
04.2023 - Current
Behavior Health Technician
KVC Kansas
10.2022 - 04.2023
Direct Support Professional
AME Community Services
05.2022 - 08.2022
HR Assistant
A&M Business Interior Services
12.2019 - 08.2021
Bachelor of Science - Communication Sciences And Disorders
Fort Hays State University
High School Diploma -
Buffalo High School
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