Sydney Johnson
Hartsville,SC
Summary
Dynamic Shift Leader with a proven track record at Wendy's, excelling in team leadership and customer service. Expert in inventory management and operational efficiency, I successfully trained staff and implemented strategies that enhanced service quality, resulting in improved customer satisfaction. Adaptable and problem-solving, I thrive in fast-paced environments.
Overview
1
1
Certification
Work History
Shift Leader
Wendys Restaurant
Hartsville, SC
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored new team members on customer service protocols and operational procedures.
- Coordinated shift schedules to optimize staffing and improve workflow efficiency.
- Implemented inventory management practices to reduce waste and maintain stock levels.
- Monitored food safety compliance, ensuring adherence to health regulations during shifts.
Sales Associate
Harbor Freight
- Assisted customers in product selection and provided expert advice on tool use.
- Maintained organized displays and ensured stock levels met customer demand.
- Operated cash register, processed transactions accurately, and handled returns efficiently.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
Retail
Dollar General
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Demonstrated flexibility in scheduling availability, adjusting as required to meet fluctuating demands of the retail environment.
- Implemented creative marketing tactics for promotional events, resulting in increased foot traffic to the retail location.
- Implemented merchandising strategies that enhanced product visibility at retail locations leading to higher sell-through rates.
Education
High School Diploma -
Hartsville High School
Hartsville, SC06-2017
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Rapid Learner
- Adaptability and flexibility
- Customer service
Certification
Cpr/First Aid Certified
Customer Sercice Certified
Bronze Workkeys
Timeline
Shift Leader
Wendys Restaurant
Sales Associate
Harbor Freight
Retail
Dollar General
High School Diploma -
Hartsville High School