Sydney Kennedy
El Paso,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Head Bartender
THE BAR
02.2023 - 07.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
- Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.
- Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
Server
The Shack Wings and Brews
01.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Lifeguard
Wet and Wild Emerald Point
04.2018 - 09.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Prevented accidents through regular equipment inspections and maintenance.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
Education
Associate of Applied Science - Medical Assistance
Southwest Univeristy
El Paso, TX05.2025
GED -
New Mexico State University
Las Cruces, NM04.2023
Skills
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Attentive service
- Cash handling expertise
- POS System proficiency
- Strong Communication Skills
- Managing cash register
- Customer Service
- Teamwork
- Time Management
- Retail Sales
- Professional Appearance
- Flexible Hours
- Excellent Written and Verbal Communication
- First Aid
- CPR Certified
- Safety Training
- Hospitality service expertise
- Reliability
- Multitasking Abilities
- High Energy and Stamina
- Team Leadership
- Continuous Improvement
Timeline
Head Bartender
THE BAR
02.2023 - 07.2024
Server
The Shack Wings and Brews
01.2022 - 12.2022
Lifeguard
Wet and Wild Emerald Point
04.2018 - 09.2018
Associate of Applied Science - Medical Assistance
Southwest Univeristy
GED -
New Mexico State University
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