Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
9
9
years of professional experience
Work History
Sales Associate
Alfred's Produce and Feed
05.2016 - 04.2025
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to optimize product visibility and accessibility.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided feedback on customer preferences to inform future merchandising strategies.
Contributed to efficient stock handling and replenishment.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about product, accessories, and merchandise care.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.