Sydney KNAFO
WAITRESS
Hanover
Profil professionnel
Étudiante au lycée, je recherche un emploi à temps partiel qui me permette de mettre à profit mes compétences en service à la clientèle et mon esprit d'équipe. Forte d'une expérience en tant qu'hôtesse, j'ai développé d'excellentes aptitudes en accueil et en organisation, tout en faisant preuve d'empathie et de créativité dans la résolution de problèmes.
Vue d'ensemble
1
1
year of professional experience
Expérience
Hostess
Cask n' FlagonMarshfield
Marshfield
01.2025 - Actuel
- Warm and professional welcome of customers upon their arrival at the establishment.
- Collaborate with other staff members to provide consistent and quality service at all levels of the establishment.
- Representation of the company's image to customers through impeccable attire and presentation.
- Maintenance of the reception counter to ensure its cleanliness.
- Quick response to customer requests and resolution of any problems to ensure their comfort.
- Processing of reservation requests sent by email and phone, monitoring of schedule and availability.
Summer Camp Facilitator
Hanover Summer Leisure Camps
Hanover Summer Camps
07.2023 - 08.2024
- Care of a group of 5-10 children aged 4 to 7.
- Supervision and animation of fun, sports, and educational activities for a group of 5-10 children from 4 to 7 years old.
- Creation of creative and manual workshops to develop the imagination of children.
- Supervises and ensures the safety of participants during activities within the institution and outings.
- Make children respect the rules.
- Ensures compliance with the rules of procedure by the participants and the good understanding of the group.
- Development of a program of activities adapted to the age and needs of children in collaboration with the animation team.
- Animation of indoor and outdoor sports activities.
Formation
Hanover High School
Hanover 09.2024 -
Compétences
- Empathy towards customers
- Sense of responsibility
- Sense of customer service
- Sense of initiative
- Attention to details
- Physical and telephone reception
- Organization
- Problem solving
Informations complémentaires
- Volleyball in a club for 5 years
- TRAVEL
Languages
ENGLISH
Mother tongue
French
Beginner
Chronologie
Hostess
Cask n' FlagonMarshfield
01.2025 - Actuel
Hanover High School
09.2024 -
Summer Camp Facilitator
Hanover Summer Leisure Camps
07.2023 - 08.2024